I was impressed when I called to confirm the reservation due to a glitch with Choice Hotels, and Jim, the manager, took my call. He was friendly and professional. He immediately emailed the confirmation and made it seem like it was his utmost pleasure to do so.
Our room was nice, well appointed, clean and the bed was comfortable enough. The breakfast was fine and provided enough choices for us.
All of the staff was friendly and the location was convenient; just off the freeway. We did not have any problems with noise although we did keep the fan running all night.
I even received a follow up email from Jim thanking us for our stay. I appreciate that attention to detail.
- Official Description (provided by the hotel):
- At the southern edge of Petaluma, one of the oldest cites in California founded in 1858, stands the distinctive Cape Cod style complex of buildings that is the Quality Inn Petaluma. Rated three diamonds by AAA, the 108 room hotel serves as the travelers comfortable and convenient hub to historic downtown, pacific coast beaches, wetland hiking trails, golf courses, wineries and family farms. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Petaluma
- Quality Inn Petaluma, CA - Sonoma County
- Petaluma Quality Inn