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“More Like a Hostel” 3 of 5 stars
Review of Metro Hotel and Cafe

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Metro Hotel and Cafe
3.0 of 5 Hotel   |   508 Petaluma Boulevard, South, Petaluma, CA 94952   |  
Hotel amenities
Ranked #1 of 8 Hotels in Petaluma
Certificate of Excellence
Stockton, California
1 review
“More Like a Hostel”
3 of 5 stars Reviewed July 18, 2014

Like some of the other reviewers, I don't understand the high ratings for the Metro. My group of 3 was disappointed in many respects. Pluses: Location, reasonable affordability by Petaluma standards, clean. Minuses: A bit shabby, with some maintenance issues--for example, a leaking faucet, and all but one light was out in one of our rooms. In a suite, the bathroom was located on one end, so one person had to travel through the other's bedroom to access it at night. (Would have been helpful to know this in advance, as this is not how suites are normally laid out. Yes, we know the place wasn't designed as a hotel.) No shades, and on the west side in the summer, that is a serious omission. One of our rooms became very hot as a result of the sun, even though the curtains were closed. No control of heat or AC, and the fans that were provided could do only so much. No nite light or the equivalent available in the bathrooms, and none were available to lend out. Breakfast was caffeine-only coffee or tea, 2% milk, and one type of bread (said by another reviewer to be cut-up Costco muffin, and I believe it). For these prices, it seems like skim milk, juice, and a couple other continental breakfast items ought to be available. Most of the time, no one was available to answer questions except by phone, although the staff did try to be helpful. The walls are quite thin, but on the plus side, the hotel has a strict quiet policy after 10, and most people adhered to it. I generally prefer places like this to the chains, but not in this case.

Stayed July 2014, traveled with family
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574 reviews from our community

Traveler rating
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    40
    19
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Novato, California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

My boyfriend and I stay here for all of our special moments. The metro's character and charm makes it a one of a kind gem. The staff is always kind and hospitable. We've stayed in each of the unique accommodations. However, I would have to say that our favorites are the upstairs double room, the cottage is lovely, and the offsite cottage is amazing! My birthday is coming up Thursday and we will be residing there again! <3 <3 Jennifer & Nick

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem,or
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 13, 2014

We booked this hotel because we saw it in Sunset magazine and loved the idea of staying in an Airstream hotel. What they never told us when we booked the trailer was that it was completely unfinished. No front window of the trailer with sheeting plastic covering and open insulation on the walls. They offered us an "upgrade" to a room but we never wanted to stay in a room. A complete let down, and from reading reviews after the fact, this has been this way for two years. Ridiculous. Love the concept, but don't stay here. Horrible!!!

  • Stayed July 2014
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Entrance, New South Wales, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2014

We stayed for two nights in the Bambi caravan at the Metro, which was great fun! The entire hotel is quiet and very funky with antique furniture and games scattered throughout.

The only hiccup we experienced was that we arrived at 11.30am to find the hotel locked and unstaffed. We weren't made aware that the office is shut between 10.30am and 2.30pm - lucky for us a really friendly guest helped us out, or else we would have had to sit out the front and wait.

The Bambi was good for a laugh but it was very tiny - it contained a toilet with a shower over it which made bathing interesting. The little kitchenette had a stove top and mini bar, but there was no cutlery or kettle provided. I heard they were about to upgrade these caravans soon with larger models, but if not I would recommend staying in an actual room!

In the morning drip coffee was made available in the main building with a tray of sweet bread, and there is a larger fridge you can use to store your own food if you prefer - this hotel is really self-serve which made for a unique experience.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 26, 2014

When you travel a lot, while you appreciate a clean chain with nothing new to expect other than a clean bed - the Hotel Metro is your salvation from the doldrums. Super clean, super comfortable. Loved the quirky furnishings!

Petaluma is a great stop in and out of the Bay area, as it's a community filled with organic food and great restaurants at much less cost. I feel at home here to rest up, then hit the Big City, and get out as fast as I can!

Room Tip: We had an outside room with a vaulted ceiling and skylights. Ask for that one!
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tampa, Florida
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 25, 2014

We stayed at the Metro for three nights as part of a wedding weekend in Petaluma. The hotel is totally quirky and not at all like any "mainstream" corporate hotels -- our room had a bathroom much like you'd find in an old home -- so don't expect standard comforts. But if you want a super clean, very interestingly decorated, off beat place to stay, the Metro is for you! The staff were great and friendly. When you book, be sure you are aware of the airstream rooms so you don't get booked there unless that's what you want, and be aware also that our room (204) had no windows (we did have a skylight). All in all, though, we had a great stay at the Metro and would stay there again if ever back in Petaluma.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

We stayed here for 5 nights while visiting relatives in Petaluma. We booked Anna's Nest a quirky little 2 bedroom cottage in the grounds of the hotel.

The relaxed laid back feel of the hotel and staff made us feel at home, a very help yourself attitude, perfect when travelling with children.

We found Anna's Nest very clean and spacious, it really was a home away from home. The bedrooms were large and the Master bedroom had a circular bed!!

The town centre was a short walk away and although we ate with our relatives there is no shortage of lovely looking restaurants. There was a list at the hotel of recommendations which was a lovely touch.

The town is very quaint and pretty, and our children loved the play area which was a 2 minute walk away.

Our stay here was relaxed and fantastic and we would definitely stay again if we had the chance.

Stayed May 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metro Hotel and Cafe

Address: 508 Petaluma Boulevard, South, Petaluma, CA 94952
Location: United States > California > Sonoma County > Petaluma
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #1 of 8 Hotels in Petaluma
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Metro Hotel and Cafe 3*
Number of rooms: 14
Official Description (provided by the hotel):
French European charm, Located in Sonoma County Wine Country, Only non smoking rooms. ... more   less 
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Also Known As:
Metro Hotel Petaluma
Metro Hotel And Cafe Petaluma, CA - Sonoma County

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