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“I can say I have been to Perris” 4 of 5 stars
Review of Red Lion Inn & Suites Perris

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Red Lion Inn & Suites Perris
2.5 of 5 Hotel   |   480 South Redlands Avenue, Perris, CA 92570 (Formerly Holiday Inn Express Perris-East)   |  
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Hotel amenities
Special Offer
Summer Free Night Offer
Ranked #1 of 2 hotels in Perris
Oceanside, California
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“I can say I have been to Perris”
4 of 5 stars Reviewed 3 weeks ago

My Daughter, Wife, and I recently stayed at the Red Lion property in Perris CA. It is just of the I15 and is conveniently located for our visit to relatives in Sun City. The hotel is quite nice with an oriental theme that starts at the entry door and extends into the lobby (where coffee is available all day). Staff is friendly, the rooms are very nice, the pool and hot tub are clean, and the free breakfast is quite good. Only complaint, the wifi was very very spotty, we could only keep a consistent signal by sitting near the door. There was also one weird thing. The hotel had moved in a nice piece of furniture to house both the refrigerator and mcrowave oven. But when the placed the new piece of furniture, the put it right in front of a painting. So the painting is kind of peeking out from behind this hutch. Why, did they leave it there, could have placed it in a nice big bare area between the beds. No biggie, just one of those scratch your head kind of moments. Bottom Line, the Red Lion is a very nice choice in that part of the Inland Empire.

Room Tip: Request a room toward the back parking lot, there is a convenient door leading to the lot.
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, 3 weeks ago
Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future!
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13 people have reviewed this hotel

Traveler rating
    5
    3
    1
    0
    4
See reviews for
6
Couples
0
1
5
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Russian first
  • Any
English first
seattle
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Reservation fine. Check in fine. Discover security door to back of building doesn't lock. The huge monitor by front desk showing cameras everywhere should have alerted me that this might not be the safest choice. Nothing bad happened but being put on alert is not my idea of hospitality. Go to get ice and the guests have drained the one machine. Not once but three times over 24 hours. Bedtime comes and the gate to the pool is bolted to a concrete slab that attaches to the wall where my bed is also. Slam, slam, slam. Can't get to sleep. Call desk. Pool open til 10. Go on internet til 10. Slams continue. Call desk. So sorry, we will tell guests pool is closed. 10:15 slams continue. Desk says they are packing up to leave. Finally at 10:30 slams stop. Remember the cams? They apparently don't look to see if pool is clear unless someone complains. Breakfast is average. Ran out of coffee. Front desk asks me how my stay was. I answer that I didn't sleep well. They say they will discount my bill. Get bill and $18 discount appears. Enough to pay for lunch at fast food. Underwhelmed. Get email request for survey. Did it. Got back canned response from Customer Service. Might have been better for them to keep quiet. Refer friends here? No way. Go south to find better choices.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, 3 weeks ago
Thank you very much for providing helpful feedback regarding your stay. I truly am sorry to hear about the difficulty you had in… We take all of our guest’s comments seriously as they assist us in providing better service. We hope you will be staying with us again so we can prove our ability to exceed your expectations
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Travelers are raving about these Perris hotels

Perris
1 review
5 of 5 stars Reviewed 4 weeks ago

Rooms were very big, clean, and had comfortable beds. I had both a suite which was very large and kids had a two-bed normal room. Both were very nice. Breakfast was very good and all hotel areas were clean. Would stay again here.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, 4 weeks ago
Thank you so much for the great review! We so pleased to hear you enjoyed our hotel, and we truly appreciate that you have noticed our new decor. We still have a few things to complete but we are working hard to get those done!! We appreciate your business, and hope you have the chance to visit us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perris
1 review
1 of 5 stars Reviewed 4 weeks ago

The hotel room had a broken door that would not remain closed unless deadbolted. There was a man under the influence roaming the halls knocking on doors. We were moved from a room with a fridge to a room w/o a fridge and then told it was not standard for all rooms to have a fridge. Our group was told the hotel stay was per night $89 + tax and when I called in I was told $99 total including the tax and when I checked out my bill shows per night $99 + tax ($108.90). Not happy at all and will not come back to stay next year.

  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, 4 weeks ago
The experience you had with your team is extremely disappointing. We review every guest comment and address each of them with our staff and team leads. Our goal is to provide a comfortable stay to every guest and clearly we failed to do that during your stay. Please be assured that the issues you experienced …. We addressed these issues so that the next time you stay in Perris you will give us another chance.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perris
1 review
5 of 5 stars Reviewed May 27, 2014

Nice hotel very clean and friendly staff... my son had a weekend baseball tournament ..it was a convenient place to stay..The basbeball team stayed there as well..Breakfast was ready at 630am which was perfect for the boys to eat before their games....

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, May 29, 2014
Thank you for taking the time to write such wonderful comments about your stay. We are always thrilled when we are able to exceed the expectations of our guests. Exceeding our guest’s expectations is what we strive for and we are happy to hear that we accomplished that. We hope to see you again in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Claremont
1 review
4 of 5 stars Reviewed May 5, 2014

Comfortable room, good TV, great jet-tub, spacious bathroom
Breakfast a real surprise: tasty and good variety (including making your own waffles!), staff was friendly, quiet room (it was Saturday night!); I only missed a little refrigerator, but maybe other rooms have this (I didn't ask), close to gas station, freeway, markets. Will be there again soon....

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, May 10, 2014
Thank you so much for the great review! We so pleased to hear you enjoyed our hotel, and we truly appreciate that you took time to let us know. We cherish your business, and hope you have the chance to visit us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perris
1 review
5 of 5 stars Reviewed April 23, 2014

For being in the area it's old town. There's a market, has station, and food in walking distance, the room was small but I'm single pool area look nice it rain while I was there. So I would stay their again.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Red Lion Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy E, General Manager at Red Lion Inn & Suites Perris, responded to this review, April 25, 2014
Thank you so much for the great review! We are so pleased to hear you enjoyed our hotel, We appreciate your business, and hope you have the chance to visit us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Red Lion Inn & Suites Perris

Address: 480 South Redlands Avenue, Perris, CA 92570 (Formerly Holiday Inn Express Perris-East)
Phone Number:
Location: United States > California > Perris
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Perris
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Red Lion Inn & Suites Perris 2.5*
Official Description (provided by the hotel):
Welcome to the Red Lion Inn & Suites Hotel in Perris, California Our hotel in Perris, California is located near several Southern California attractions. Guests are sure to enjoy our choice Perris, California hotel where your comfort is our first priority. Perris, California is within driving distance of many, well-known California attractions, including the beautiful Southern California beaches. Families are sure to enjoy visiting the Perris Valley Skydiving School, Orange Empire Railway Museum, March Field Air Museum and Perris Lake. Pechanga Casino and the Temecula Wine Country are also located near our Perris hotel and make wonderful day trip destinations. Business travelers can appreciate our premier business amenities, which include an on-site conference room, business center, audio/visual equipment, catering, computer access, and copy and fax services. Unlike cheap or discount Perris, California hotels, we offer free high-speed, wireless Internet throughout our hotel for your convenience. Nearby corporate locations include Imperial Steel & Tube Co. And the American Cancer Society. We encourage guests of our lodging in Perris, California to take advantage of the outdoor pool and the fitness center. Every morning, we serve a complimentary hot breakfast which features our signature Red Lion waffle. Call today to book your reservations for our lodging in Perris, CA, and enjoy our great rates. ... more   less 
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Also Known As:
Holiday Inn Express Perris-East Hotel Perris

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