From the time I arrived to the time I left, the service by the staff was impeccable. Upon arriving, Tony, the doorman, took care of everything. I arrived early (8am) to play golf and my room was not ready. Tony helped me unload my clubs and told me to come by the front desk after my round to get my keys. I did as instructed and found that he had removed my bags from my car and placed them in my room along with a note telling me where he had parked my car (just steps away from my room). While First impressions are important, this impression set the standard for great customer service.
Everything about the resort is fantastic and while the prices are high, the service liVes up to the price.
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- Also Known As:
- The Lodge At Pebble Beach Hotel Pebble Beach
- Hotel Pebble Beach