I just had an experience at Super 8 Motel and was shocked by Sam--the co-manager of the motel. I stayed at the hotel for 2 weeks. I liked the hotel, because it's quiet and pretty safe. However, I was shocked by Sam's attitude towards me. It was very unprofessional. I'd asked to have the maids come to my room to clean and change the sheets, and I'd waited for 3 hours already. Well, after 3 calls , I happened to speak to Sam . He got belligerent with me . I went down to the office, and spotted another staff , Michael, well since he'd helped me several times. I politely asked him if he could send the maid up to clan my room. Sam interjected and started screaming at me. His words were, " Because you hung up on me, your room won't be cleaned!". I was aghast by this. What. I'd paid for a whole day. Not due to leave until the next day. Sam further added that, " He will have me thrown out and not give me my money back. " ; He called the police, told them he'd give me my full refund. When I finally left within the hour, I only got half of my money back. Shocker and oh, the cop stood outside my door as I was packing my things....This is all because???? I asked to have my room cleaned !
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- Also Known As:
- Super 8 Pasadena/La Area Hotel Pasadena
- Super Eight Pasadena
- Pasadena Super Eight
- Pasadena Super 8