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“Nice hotel. Good customer service.” 5 of 5 stars
Review of Hotel Le Reve Pasadena

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Hotel Le Reve Pasadena
2.0 of 5 Hotel   |   3321 E. Colorado Boulevard, Pasadena, CA 91107 (Formerly Quality Inn)   |  
Hotel amenities
Ranked #9 of 30 Hotels in Pasadena
1 review
“Nice hotel. Good customer service.”
5 of 5 stars Reviewed 3 days ago NEW via mobile

Front desk is very nice and helpful. I stay there quite often. They make your stay very comfortable. The breakfast is great. Freshly cooked every morning. The rooms are clean. The sheets are changed daily! Although, its under renovation my stay is very comfortable! Chris is the best, great customer service. Very understanding.

Stayed May 2015, traveled on business
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160 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Huntington Beach, California
Top Contributor
114 reviews 114 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

came her for an overnight-er - which was OK , for the USC graduation a few weeks ago , S. CA local but didn't want to drive back and forth from HB ..so we decided to find a room

- 1. not close to ' OLD TOWN PASADENA ' at all, unless you consider a 5- 10 minute trip down the 210 freeway . nearby and in EAST PASADENA . not walkable on the Colorado Blvd, that tourist sees from the Rose Parade route ...

2. 1/2 of hotel rooms under renovations - kudos for trying to upgrade - but really - should have close down the hotel during the constructions - so clients won't see construction men & NOISE , STOP AT 6 PM , was there at 7am. - almost every other room was next to a room under renovations ...kind, friendly front lobby staff - willing to walk us around the floors to find a room NOT NEXT TO a room under construction . found on second floor. - { husband wanted to move but too tire after a long day to look for another place - witness a single mother and daughter cancelled their room [ which BTW we got ] ...complain of musty smell ? think it was the cleaning solution in room - wasn't too bad , but daughter has asthma ? }

3. breakfast included - only 1 choice of cold cereal - Cheerios, pre-package dansh { maybe from Smart and Final literally next door ...} coffee off of paper plates/bowls handed to you from front desk staff ..- where was the hot eggs /foods others talked about ??

4. the pool and lounge area - GOOD water look clean , area tiny - not like the hotel pics ...BAD - furniture saw better days - faded, might be mistaken for a glorify hot tub ? maybe it was a spa but I didn't see any jets? but you are surrounded by construction materials for the renovations going on... and next to the freeway off ramp ..hidden though .

5. free use of beach bikes , we didn't ask but wonder if they give you the locks to go with it ? - hotel was not located anywhere I would feel safe to ride around ? - witness the local police pulled over people sitting on curb of hotel - 10 feet away from driveway ! -- as yo head north away from hotel - the surrounding look slightly better ...

6. 1/4 of parking spaces filled with construction materials for the renovations - but I guess OK since more tha n 1/2 the rooms weren't available to stay ?

7. trendy front lobby - ' middle eastern theme ?

  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

This Hotel was a plus all Around. Good breakfast! Nice rooms! Good amenities! And Great Staff! Chris at the front desk was very helpful and courteous. Always attended us like family. Felt at home here at hotel le reve. I'm not the terminater, but I'll be back!

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is great! They were very dog friendly, which was a huge perk. The hot tub and sauna are AMAZING. Plenty of parking and very clean rooms. Rosie, at the front desk was really helpful! We will definitely stay here again :)

Stayed May 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great stay at the hotel le reve, the breakfast was great. Comfortable beds and chris was a great help. Good customer service. I will be returning for my next visit to Pasadena for sure. Highly recommend it this Hotel. I rate it 5 stars!

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 1 week ago

Chris Varguez gave outstanding customer service, helped resolve an issue made by a 3rd party and took it upon himself to help me find alternate accommodations. Because of him I will make it a point to return to this hotel on a later date just for the fact I know that I will receive first class and 4 star treatment from Mr. Varguez. Whom ever hired this young man needs to receive the highest award for recognizing this perfect example of exemplary performance. Thank you Chris me and my family appreciate you. I'm a former NBA player and it's nice to receive the type I was used to receiving because of my status. He had no idea and treated us like movie stars.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 3 weeks ago

This place is the best! Pool,hot tub and sauna.. And best breakfast ever!!n Rosie at front desk is always nice friendly n accommodating!!! So if your planning on going to Santa Anita race track or just playing in Pasadena.. This is the place to stay!! I will definitely be back!!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Reve Pasadena

Address: 3321 E. Colorado Boulevard, Pasadena, CA 91107 (Formerly Quality Inn)
Location: United States > California > Pasadena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Le Reve Pasadena 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Hotel Pasadena
Quality Inn Pasadena
Pasadena Quality Inn

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