I was assigned to a dirty room - the room I was moved into was swarming with ants. The front desk assured me they would take care of it but didn't. I took a cockroach home - I am positive it came from this hotel - there were several dead around the premises. The air conditioner didn't work. Lighting was terrible.
One of the front desk attendants was extremely rude and unhelpful. I emailed the hotel to inform them since this was one of the worst hotel experiences I have ever had, and requested follow up - I didn't get any. I would NEVER recommend this place to anyone. Spend the extra $50 and stay in a clean place with good customer service.
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- Also Known As:
- Pasadena Hotel Pasadena