We took the train from Northern California to Pasadena to attend a conference at Cal Poly. Our train trip ended in Bakersfield and there we boarded an Amtrak bus which delivered us literally to the doorstep of the Hilton Hotel. We had made reservations at the Hilton because it seemed convenient, but after our one-night stay, we would definitely choose the the same hotel for future trips to Pasadena.
Our well-decorated room faced west and offered a small balcony where we relaxed before going to Old Town for dinner. The bed was very comfortable with nice linens and plenty of pillows. The bathroom, while very clean and well-appointed with toiletries, was on the petite side.
The lobby staff were helpful and accurate with pedestrian directions as we wanted to walk to Old Town for dinner and to Cal Poly the next morning for our conference. The walk to Cal Poly was quite a hike, but took us through through some beautiful neighborhoods. The only snag was when we made arrangements to be picked up by shuttle at Cal Poly for our return to the hotel to meet my mother-in-law with whom we planned to stay for a few days. The driver arrived late due to a miscommunication with the bell desk. We were afraid our elderly parent would be frantic and phoned the bell desk to see if someone could find her and tell her we were on the way. The bell captain was exceedingly gracious and did as we asked!
The hotel lobby is modern and spacious and the bar looked hip and inviting. We had no time to enjoy those areas, but will arrange that differently next visit!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.