I made a reservation in January 2013 for New Years Eve on January 2014. I was using SPG points for this reservation. On March 28, the hotel called me to say they had to cancel my reservation because there was a "glitch" in the system. I seriously doubt that was true. I feel that they were able to sell the room for an inflated price and needed to get rid of my "free" stay. I would now never trust any Starwood reservation and will no longer be building up SPG points. I now have no room for my planned trip to Pasadena to see the Rose Parade. I would have made other arrangements, but now all convenient rooms are booked. In the "when did you travel" section I had to put in some date in order to let people know of the unscrupulous practice of this hotel, so I just put in March, but I did not really stay there.
- Official Description (provided by the hotel):
- Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more less
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- Also Known As:
- Sheraton Pasadena Hotel Pasadena
- Pasadena Sheraton