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Sheraton Pasadena: Traveler Reviews

3.5 of 5
303 East Cordova Street, Pasadena, CA 91101
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Sheraton Pasadena
Ranked #10 of 28 hotels in Pasadena
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288 reviews from our community

Traveler rating
    71
    128
    48
    19
    22
See reviews for
Families
60
 
Couples
62
 
Solo
26
 
Business
96
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Windsor, Canada
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Very nice, clean, pleasant hotel”
4 of 5 stars Reviewed November 22, 2012

We stayed here for the Breeders Cup, so it's difficult to comment on the price: it was very expensive, but in fairness, everything was expensive that week (and the Hilton was almost $200 more per night!). Nevertheless, it's a nice, bright clean hotel and the front desk staff was very helpful and professional, and we felt that it was a perfectly good deal for the money. We decided to upgrade to the Club Floor, and it was well worth the price. The breakfast and evening snacks are well worth it, and it makes for a more relaxing experience.

The room was spacious and comfortable. I was a bit surprised by some of the mediocre reviews I'd read previously: I'm a very season and extremely fussy traveler, and was concerned that it would be a "tired" hotel. I didn't find this to be the case at all.

It's impossible to get around own conveniently-- it's L.A., essentially-- and an added bonus of the hotel was the access to both their shuttle, and to a car service (and Vic, the wonderful driver!). We used both services several times. Our big mistake was not arranging the car service from LAX: upon our arrival, we took a taxi to the hotel, which was insanely expensive, and it would have been substantially less expensive to have called the hotel and pre-arranged for the car to have met us at the airport. We took the car service for our return flight, and it was very pleasant. The shuttle was super-convenient, and very friendly drivers both nights!

The location is also ideal. There is a huge shopping district (Old Pasadena) just a few blocks away, but there is a Macy's just a stone's throw from the hotel, so if you're like me and need a last-minute handbag or pair of socks, voila!

I would happily stay at this hotel again!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great location, near many attractions”
4 of 5 stars Reviewed November 22, 2012

Very nicely kept property next to convention center and heart of Old Town. Hit Gelson's Market for casual eats or the Paseo Colorado for restaurants, shops and movies. Through the Paseo to Europane for the
Best coffee, breakfast, lunch and naked goods. A few blocks from the heart of Old Town for more shops and restaurants!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tucson, Arizona
Top Contributor
88 reviews 88 reviews
52 hotel reviews
Reviews in 59 cities Reviews in 59 cities
83 helpful votes 83 helpful votes
“AVERAGE EXPERIENCE FOR $125+TAX PAID”
3 of 5 stars Reviewed November 17, 2012

For the price paid, it was just average value. Location is good. Parking is expensive at $18 ; it was not clear to me whether it would be cheaper to pay the convention rate for night for $10 directly to parking instead of hotel but front desk said it would be charged twice once past midnight. do not know if that is true. room was excellent; had fridge but no microwave. ask for room overlooking the front or Cordova St and not back or convention center. Great location. Expensive breakfast with average food. The staff did what they were supposed to but were not friendly or helpful. For example, there was NEW YORK TIMES at front desk and I asked for one and checkout clerk grudgingly and reluctantly gave me one. My starwood rewards membership was never acknowledged and i was denied an upgrade to club floor even though i had called earlier to request one. I found the bed comfortable

Room Tip: Ask for room facing front or Cordova St and not back or convention center
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Collingswood, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“It will exceed your expectations”
5 of 5 stars Reviewed November 16, 2012

I stayed a few days, in early November 2012. In all aspects, the hotel was exceptional. The staff is friendly. I asked a doorman for walking directions to a local restaurant and he walked me through the hotel to show me the easiest route. My friends, or family, would not even do that. The room was large, clean, with a wonderful bed. The facility is great, the local area is outstanding. Believe me, you will be happy that you made the choice to stay here.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“People make the difference”
5 of 5 stars Reviewed November 10, 2012

Views are wonderful but good hearts make our world spin.
From the concierge to the club staff and housekeeping, the staff made us feel special whenever we gave the the opportunity.
a warm thank you as we completed our 30 year anniversary trip to Rome.
J&S

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sheraton Pasadena

Also Known As:
Sheraton Pasadena Hotel
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Address: 303 East Cordova Street, Pasadena, CA 91101
Phone Number:
Region: United States > California > Pasadena
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Pasadena
#9 Family Hotels in Pasadena
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 
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Sheraton Pasadena
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