Nice location near Colorado and all the shops and restaurants. Parking was very fairly priced for self parking. They have a new feature where you pay a small fee for workout clothes or shoes if you happen to forget yours. Amazing gym facility. The best one I have seen in many years. The spa and pool area were nicely put together and welcoming. The food in the bar area was very good and good pricing for a hotel bar. Rooms were comfortable and clean.

Hotel is typical Westin....nothing overly fancy...however they advertise spa services...and it really is a spa room. The real problem is the difficulty of finding the spa room...located between the locker rooms for men/women, however no sign at all...very confusing!

We were just in Pasadena for one night following a special event, and the Westin was a nice capper on the day. Nice mountain view (enhanced in the morning by the overnight snowfall) from the tenth floor room, with a cozy window seat/lounge beneath the windows. The room was spacious and quiet, and had all those nice touches that make it comfortable: throw pillows on the window seat, extra pillows and great linens on the bed, extra towels and a dual shower head, and a magnifying hand mirror strong enough that I could actually see to put on mascara. There was a surprising mixup on the bill, with a hefty charge over what my boy friend booked. But they backed it out when he complained and apologized.

It's bad enough that the Westin continues to use flat sheets for the bottom sheet on their beds, but to use sheets that don't even fit the bed in question is inexcusable. Then they compound it by putting a flimsy mattress pad under is that is not fastened to the mattress itself-the end result of all of this, of course, is a wadded up mess the first time you turn over. Why hotels think that I would be willing to spend upwards of $200/night to sleep in a mess like that is beyond me-does anyone do this w/their own bed at home? Of course not, so why do it here to your paying guests? Then there is the matter of the motion sensors many of these higher end hotels have installed in the guest rooms that turn off the ventilation system, allegedly to be 'green' or 'sustainable'-again, to the hotel GM, do you have one of these in your bedroom at home? If not, why do you think a paying guest wants to have to get up & run around the room @ 3am in order to get the temperature to come back down? Fortunately, at least in my room, the windows actually open which helped during the day, but due to street noise, not really an option during the night. For these 2 reasons, I rated this as a poor stay-if I can't sleep, everything else the hotel has to offer doesn't matter.