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“Back Again” 5 of 5 stars
Review of Courtyard by Marriott Los Angeles Old Pasadena

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Courtyard by Marriott Los Angeles Old Pasadena
3.0 of 5 Hotel   |   180 North Fair Oaks Avenue, Pasadena, CA 91103   |  
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Ranked #2 of 30 Hotels in Pasadena
San Luis Obispo, California
Top Contributor
83 reviews 83 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
“Back Again”
5 of 5 stars Reviewed November 23, 2013 via mobile

Thank you to all the staff who do an amazing job. We were here for a weekend trip, not realizing there was a football game that weekend with lots of drunk loud patrons. The staff arranged for a nice quiet room for us and minimized all hassle. Wonderful food in the lounge, nice wine and beer selection, pool and hot tub are always clean. Best of all is the staff; everyone from Marcus to Danny to Tiffany to Zaira are so helpful and accommodating, it's like visiting the family you like!

Stayed November 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 1, 2013
Thank you for taking the time to share with us about your stay! Our staff does our very best to accommodate all of our guests no matter what their need is and we are glad we were able to find that quiet room for you! We hope you enjoyed your visit! We look forward to your future stays!
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491 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
Newport Beach, CA
Top Contributor
73 reviews 73 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed November 23, 2013

Performed at the Rose Bowl for a charity event and stayed at the Courtyard. Rooms were spacious, clean and well appointed. Nice amenity for Rewards member. Lounge staff was great - especially Cinderella (not her real name but she knows who she is) - she was very friendly and mixed a great martini!

Valet parking was reasonably priced and the guys were quick to retrieve car. All in all a great experience. Will be back.

Room Tip: Try to get a room away from Fair Oak (sirens) and away from elevators.
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  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 1, 2013
Thank you for your kind words about our staff from the Bistro to Valet! We are so lucky to have wonderful staff that truly care for all of our guests needs. We hope you had a fantastic concert and are so glad we were your choice of hotel We look forward to your future travels to the Pasadena area!
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Arroyo Grande, California
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 22, 2013

I travel to Pasadena every month for work and I have chosen this hotel due to its great location and really wonderful staff. The staff from top to bottom are extremely kind and helpful. I have brought my wife and baby daughter on a couple trips and they go out of their way to help us. They have a supply of little animal bath toys that they give out to our daughter on each trip.
It isn't fancy but it has everything you would want in a great location. I would highly recommend for a trip to Pasadena.

Also - the omelet for breakfast is excellent.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 1, 2013
Scott, Thank you for taking the time to share with us about your stay. We are so glad to hear we are your first choice when travelling to the Pasadena area for business or for pleasure with your family. Our highly trained staff is excellent and we are so fortunate to have great people! We look forward to your future visits to the area!
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Libertyville, Illinois
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2013

I was very happy with my week long stay here. The hotel was clean, nice, and didn't cost a fortune. Which is probably why they did not include breakfast. They had a decent assortment of beers in the bar and enough televisions in the lobby/bar to accommodate most everyone's wants.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 1, 2013
Traveler, Thank you so much for taking a moment to share with us about your stay. It makes us so happy to hear that you were able to find something for everyone in our Bistro/ Bar Restaurant. We do our very best to find that something for everyone and are glad we accomplished that for you! We look forward to your future stays in the area!
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Staten Island, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2013

We stayed in this hotel just one night. This is a good location base for visit places in downtown Los Angeles - not more than 30 min away Parking garage is attached to the building. Hotel is just a few blocks from all of Old Pasadena restaurants and shops. Convenient location, great concierge service, very nice lobby, the rooms are clean. Window of our room was facing a gas station. Wi Fi was 3 bars out of 5 and is still ok.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, November 20, 2013
Thank you for taking a moment to share with us about your stay! We are glad to hear you enjoyed it and were able to take advantage of our awesome location, which is located in Old Pasadena! We thank you again for your kind words and hope to see you again in the future!
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 10, 2013

We took a foodie trip down to LA and this location served as a great base and launching point. Most places we went to in LA was a 30 minute drive. Additionally, the hotel is 1.5 blocks from all the action of downtown Pasadena full of its own restaurants and shops. Parking at the hotel is $15/nt for self park, $17/nt for valet.

Pros:
- Staff are very courteous
- Location

Cons:
- Decor is a little outdated
- Rooms are mostly clean, but there was some mold building up on the ceiling corners above the bathtub.
- TVs are on the small side (26") compared to other Courtyard Marriott's we've stayed at in the past.

Overall, it was a good hotel and good value. We would consider staying here again in the future.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, November 20, 2013
Thank you for taking a moment to share your experience with us. We are glad to hear we served as an excellent spot to stay for your foodie trip to the area! We are so very close to many of those amazing shops and restaurants that Old Pasadena is known for! We look forward to future stays and thank you again for your kind words!
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UK
Top Contributor
52 reviews 52 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed November 9, 2013

Stayed here for 1 night at the end of a trip around LA. It was the nicest hotel and part of LA that I visited. Efficient desk staff, who kindly allowed me to check-in early. Well-appointed and clean room with fridge, microwave and coffee machine. The multi-storey car park adjoins the hotel and allows you to self-park on the same floor as your room. Nice pool area - a shame I didn't have a chance to use it during my short stay. Pasdena has a wide choice of places to eat & drink. As with other Courtyard properties, there is free WiFi and computer terminals in the reception area.

Stayed November 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, November 20, 2013
Thank you for taking the time to share with us about your stay. We are so glad to hear that we were one of your best stops when travelling the area! Our staff is well trained to serve all of our guests and give them the best experience possible! We look forward to your future visits to the area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Los Angeles Old Pasadena

Address: 180 North Fair Oaks Avenue, Pasadena, CA 91103
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pasadena
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Los Angeles Old Pasadena 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott

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