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“Perfect location, quiet, comfortable” 4 of 5 stars
Review of Courtyard by Marriott Los Angeles Old Pasadena

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Courtyard by Marriott Los Angeles Old Pasadena
3.0 of 5 Hotel   |   180 North Fair Oaks Avenue, Pasadena, CA 91103   |  
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Ranked #2 of 30 Hotels in Pasadena
San Diego, California
Top Contributor
114 reviews 114 reviews
33 hotel reviews
Reviews in 42 cities Reviews in 42 cities
53 helpful votes 53 helpful votes
“Perfect location, quiet, comfortable”
4 of 5 stars Reviewed December 29, 2012

The location is so good that we didn't even use the car one day--everyplace we wanted to go that day was within walking distance. It's easy and quick to get to downtown LA by Metro--a couple of stations are within walking distance of the hotel. Our room was quiet and comfortable (ask for a room not facing Fair Oaks Avenue). The art on the walls is more interesting than in most hotels. The staff--front desk, concierge--were extremely friendly and helpful. Microwave and fridge in the room were good to have, though we didn't use them. Free wi-fi in the room and in the lobby is a big plus. Fitness room, pool, and jacuzzi are good to have. Parking at the hotel is expensive (minimum $15/day), and the parking structure is a bit awkward to use. Valet service costs extra, naturally.
Nearby restaurants: Russells, right down the street, has excellent breakfasts; we went every morning rather than paying for a hotel breakfast. The Beckham Grill, around the corner on Walnut, serves superb dinners. AKA American Grill, a few blocks west, is fun and tasty.
Disappointments: the room had no thermostat; heat and a/c are provided by an old-fashioned unit in the wall. The bathroom doesn't have enough towel bars. The face of the clock-radio isn't illuminated, so we couldn't see the time at night. These are minor disappointments, though. We'd definitely stay here again.

Room Tip: Fair Oaks gets a lot of traffic; ask for a room facing the courtyard or facing south or east. Rooms...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, January 2, 2013
Thank you for taking the time to share your experience with us here at the Courtyard by Marriott in Pasadena! We are truly lucky to have the staff we have. We take great pride in our service and spend a lot of time ensuring that our staff is well trained and uphold the Marriott standards. We apologize for any inconvience that the a/c and clock caused you. We look forward to having you stay with us again!
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507 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Honolullu
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2012

The hotel's very pleasant lobby has a nice breakfast/dining area, lots of comfortable seating, TVs, news, and a weather report on a big screen. It's a nice place to have a drink or watch a game, I almost didn't reserve here because the photos on the web site looked so very 1970's, but it turns out that the decor - though too orange-green-brown for my taste - was actually quite fresh and appealing.
The room wasn't terribly big, but neither was it cramped. The bed was comfortable, and the free WiFi actually worked! There was a nice TV, a fridge, free do-it-yourself in-room coffee, and ready-made coffee at lobby level in the mornings. The pool area looked pleasant.
The staff were welcoming and accommodating. The valet parking ($17 per day) was handy and fairly quick.
The location is Excellent - within a block or two of Pasadena's mix of shopping options - chains like J Crew, interesting independent shops, and wide range of great places to eat. It's near the freeway and easy to find, coming from LAX.
This is not a knock-your-socks-off high-end glamorous hotel, but we found it comfortable, cheerful, clean, and in an unbeatable location. We'd gladly stay there again.

Room Tip: Rooms in the back are quieter.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, January 2, 2013
Thank you for your kind words. We are very glad we were able to impress you and exceed your expectations. We love our excellent location and are very glad to hear you were able to enjoy it! Glad to hear that you would gladly join us again, we are truly looking forward to seeing you again!
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Reuver, The Netherlands
Top Contributor
89 reviews 89 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 28, 2012

First of all, Pasadena is a great place to stay when in the LA area. When you then stay in Pasadena, go to this hotel. It is very close to the "old town" with all its restaurants and bars just footsteps away.

The service and staff in this hotel are real exellent and the rooms are to a very good standard and proper as well.
Even if it isn't the cheapest option in Pasadena by far, I recommend this hotel for its location and great staff. Will certainly return if in the area.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, January 2, 2013
You got that right, Pasadena is a great place to stay! It has tons of restaurants and things to do most within walking distance! Thank you for taking the time to share your experience with us! We hope you visit Pasadena soon, we already miss you!
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Dartmouth, MA
Top Contributor
235 reviews 235 reviews
67 hotel reviews
Reviews in 112 cities Reviews in 112 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed December 23, 2012

This was my first stay at a Courtyard in a long time, and I was impressed with the whole welcoming experience. The open area by the front desk has been transformed into a versatile space which offers breakfast in the morning, dinner at night, a social area to watch tv, gather with friends or business associates, and have a casual drink the evening. While I didn't avail myself of the meal options, my husband did meet business associates there for a drink. Although I had visited Old Town before as a tourist for a few hours, this was my first time staying overnight in Pasadena, and we stayed for four nights. The rooms were comfortable and had all the basic amenities, including fridge and microwave. No complaints about anything. The front desk staff, with whom I interacted on a number of occasions, were all knowledgeable about the area and great at dealing with requests. I particularly appreciated the staff member who gave me accurate and detailed information about taking the train into Los Angeles, because the Memorial Park station was an easy two block walk from the hotel and I went to Union Station to meet friends and tour Olvera Street one day. Easy walking access to all the shops and restaurants of Old Town. I appreciated the heated pool, although I only had time to use it once, and the fitness center provides all the basics. I will stay here again on my husband's next business trip to Pasadena.

Room Tip: Rooms have windows that open and some have small patios, but you have to choose between the road noi...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 24, 2012
Dear Impressed,

Thank you for sharing your “impressive” comments with us. Our staff really loves the feedback provided regarding the great service and your positive experience. While our staff takes #1 spot, location is very close behind. The ability to walk to most places in Pasadena right outside of our front door or just to hop on the Metro link a short block away can get you to downtown Los Angeles, Union Station, Olivera Street or Hollywood in a very short ride.

We will keep the pool heated and waiting for your return.
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Fort Worth, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 22, 2012

Stayed for 3 nights visiting California for the first time. The hotel was very nice, clean and modern lobby area.
Lack of knowledge regarding the area caught me off guard with parking. You either have to pay to park yourself ($15) or have valet ($17), I just went with the valet and was pleased.
Staff is friendly, polite, and cordial.

The location of the hotel is the kicker. It is in walking distance of many many shops, restaraunts, and bars. Extremely close to the hopping Colorado Blvd. If anyone wanted a hotel for the Rose Bowl parade, this would be your hotel. So close to so much, can't say it enough.

The room (king sized) was very comfortable, the best part was the bed. I slept better in that bed than the one at my house! Even the towels and washcloths are soft, very pleased.
Nice sized flat screen LG television, small couch, refridgerator, microwave, everything I wanted.

Never figured out the breakfast part, I went down one time, there was an omlette station but no one available. I stood around for a few minutes then left. That would be my only minor complaint.

All around, very good hotel, will definately go back if/when I ever go back to Pasadena.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 24, 2012
Thank you for your kind words. Pasadena is a great city to visit and almost everything is within easy walking distance. You said it best about location. We could not be more central to all things good in Pasadena. While we know this was your first visit to Pasadena and to California, we certainly hope this won’t be your last.

A very happy New Year to you and your loved ones.
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Tucson
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2012

I have stayed here a couple of times and found the service to be great. The rooms are very tidy and Internet is free. There aren't many frills in particular but it's a great price with a lot to do nearby in Pasadena. Most places in LA do not offer free Internet so it's great that they do. I also found the parking to be easy. I didn't think the sofa bed was very comfortable but one of my traveling partners thought it was very comfortable. The actual bed was great.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 24, 2012
Thank you for your kind words regarding your stay. Complimentary Internet service and very comfortable beds are two important reasons people keep coming back.
We are very appreciative of your comments and wish you and your loved ones a very happy holiday and a New Year. Hope to see you back with us again soon.
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Saint Louis, Missouri, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 21, 2012

I stayed here on a business trip. The hotel was clean and the staff was great! I was working 18 hours a day and it was so nice to return to a smiling face. Also, it felt homey even though home was half way across the country. It was so nice to have so many restaurants and shops within walking distance. Great hotel, great location, great people! I will definitely be staying at this hotel anytime I am in the LA area! :)

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review, December 24, 2012
Thank you so very much for sharing your “Sweet” comments about the Courtyard by Marriott – Old Pasadena. We are appreciative of the trust you put in being your “home away from home”, while you are traveling so far from home.

Speaking of sweet, Dot’s Cupcakes, The Cheesecake Factory and Mignon Chocolate are ALL within easy walking distance of the hotel.

Safe travels and we hope to see you soon in the next year.
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Additional Information about Courtyard by Marriott Los Angeles Old Pasadena

Address: 180 North Fair Oaks Avenue, Pasadena, CA 91103
Location: United States > California > Pasadena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Pasadena
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Los Angeles Old Pasadena 3*
Number of rooms: 314
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott

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