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“service deficient” 2 of 5 stars
Review of Ix Tapa Cantina

Ix Tapa Cantina
119 E Colorado Blvd, Pasadena, CA 91105
626-304-1000
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Ranked #215 of 519 Restaurants in Pasadena
Price range: $30 - $30
Cuisines: Mexican
Restaurant details
Altadena, California
Senior Contributor
38 reviews 38 reviews
18 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“service deficient”
2 of 5 stars Reviewed October 13, 2013

Friendly staff beginning...abandonment to finish.
Our waiter, Mr Wonderful (as that was his expression for just about everything) started off well, waters delivered quickly, Ordered a beer and a glass of wine and the 3 entrees. Drinks never came. Had to get up from the table (ouch!) to try and find him...no avail. Finally an apology that he (not the bartender?) had to change a keg? Never mind the glass of wine didn't come. Dinners delivered to the table...still NO DRINKS...oh, and during all this time...NO SILVERWARE or NAPKINS on the table...not Wonderful. Finally the drinks came DURING DINNER...
Food was ok, nothing more. ready to leave and waiter takes the card and check...and once again disappears. We are more than ready to go, and no check back, meanwhile waiter is all over the place replacing booze bottles upstairs etc, while we wait for the check. I have to get up ONCE AGAIN to tell him we want the check. But instead of going to the cashier...he had been carrying around OUR CHECK AND CARD during this whole time. Needless to say he got a generous 10% and and adios to this restaurant.

  • Visited October 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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14 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Pasadena, California
Senior Contributor
31 reviews 31 reviews
17 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Not What it Once was”
2 of 5 stars Reviewed June 15, 2013

Ix Tapa use to be a great place to go, but over the past couple months it has fallen off quite alot. They belive themselves too be something they are not, they are not a high end club in old town. But they charge cover as though they believe they are. They use to have beer pong tables good service and a great DJ, now everything seems forced, faked and overpriced. Maybe one day we will swing back through and see if it will return to what it once was, but for now avoid it.

  • Visited April 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
61 reviews 61 reviews
50 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Good place for lunch”
4 of 5 stars Reviewed June 23, 2012

I am only reviewing lunch. Went with a party of 7. Friendly staff, seated us quickly and engaged us in conversation. Drinks refilled without asking. Starter nachos (free) were crunchy and tasty. The food itself was pretty decent - a good presentation of rice and beans with pretty much everything we ordered (tacos, enchiladas, tostadas, etc). We all finished our plates, so that tells you quite a bit. Overall, a very pleasant lunch! Would definitely return.

  • Visited June 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“Not worth the cover charge!!!”
1 of 5 stars Reviewed May 13, 2012

X Tapa Cantina in Pasadena is the worst club Ever!!!!!!...1st of the security are jerks and are up your butt all night... $10.00 to get in is a rip off!!!...nasty drinks aren't worth $12 either...not worth waiting in line for when there is a club right next door for free that was fun and you could dance without security telling you to move anywhere you stood SO NOT COOL...get rid of the cover and half your security and I might come back but probably not since I now know about the other place.I felt pushed around and not treated very well...it made me wanna leave.

  • Visited May 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Senior Contributor
24 reviews 24 reviews
17 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Pretty Place, Not Much For The Food ...”
3 of 5 stars Reviewed December 13, 2011

Nice restaurant with friendly staff on Colorado Blvd in Old Pasadena, but the food wasn't so good. The cheese in the "cheese enchilada" wasn't fully melted; the center was still cool shredded cheese. The rice seemed undercooked, a bit crunchy for my taste, but this could be an "al dente" presentation. The ground beef in the Chile Relleno had too much sugar in it; I'm a salty/savory person when it comes to my Mexican food. Having grown up on Tex-Mex, and now living in Mexico, I've experienced quite a range of Mexican cuisines, and this place didn't do it for me. I must add, however, that the house margarita was quite tasty, so I had two of those!

  • Visited December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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