Stayed here for 3 days for business.
Arrived late evening - longish haul with suitcases up to hotel from parking lot. Parking lot fairly dark.
Up at the desk, the young guys were friendly enough for check in - and gave me a map to my room - my room seemed like it was in another state - not good late night, dark, tired with luggage. So, after 5 minutes of walking, half of it outside with bugs biting and dirty room service trays to dodge, ice machines & soda vending machines - I got to my room. It was noted as being a pool view room - be noted these are outside/ have outside doors like the old -style hotel/motel rooms. Makes me a bit nervous safety wise. Especially as there were also a few "characters" loitering around outside on their cell phones.
Room: Look recently renovated - nice modern feel. Appeared very clean. Very large Bathroom counter and plenty of places to keep your toiletries. Good water pressure in shower. Hair Dryer & non-lighted makeup mirror. Odd thing - the closet was in the bathroom - which I thought at first would be nice to use to get dressed. However, the bathroom door & the closet doors get all tangled up and it ended up being the worst place for a closet. you couldn't have the closet open and the bathroom door open & it was like playing Jenga with 3 doors. room had 2 queen beds, ~31 inch flat screen TV, desk area with plenty of outlets for computer. Mini Fridge under TV/in dresser area.
The room windows open - which I was excited about at first - get some fresh air. However -there are NO SCREENS! Tons of bugs in the room after one minute. As noted - it's the details! There were nice blackout curtains, as well as sheers.
Bad side: the door, as it goes right to the outside and not an interior hallway - doesn't feel secure and had gaps in it that let noise, light and bugs in. I don't expect this in a hotel that costs this much. Also there is NO room safe! This is Palo Alto - super tech town and people have a lot of gadgets - I would expect in this area, in this hotel, with this cost to provide a room safe.
Got set up in my room - and it was late - wanted to see options for room service. Searched the entire room for a menu/ hotel brochure or book -nothing. Finally called down to front desk - the front desk kept interrupting me when I was trying to explain & acted as if they didn't believe me that I didn't have a menu/ hotel book. Then proceeded to say after 10 they only had prepackaged meals - yuck. I asked then for a menu/ book to be dropped off the next day by room service - front desk said they would make a note of it. I NEVER received it, even after I called the next day too. So much for any caring service. You'd think since a guest asked, plus the fact they could've made more money with ordering room service they would have some attention to service and detail. So I can't comment on menu, food, etc.
Housekeeping: the first day was atrocious (and note I do always leave a tip for housekeeping). First day back in room - dirty glass left and not replaced, dirty towels I left on floor (per instructions) were re-folded and put back on ledge. What? Disgusting. Didn't have issues the other days.
Parking: my room was way in the back mile - and you can drive around the entire hotel , around the back, to find a spot closer. I always did find a spot closer, but it feels a bit "sketchy" as not as well lighted and much more like a motel.
Facilities: I didn't use the pool, etc. so cannot comment. I didn't see anyone at the pool while I was there , but pool area appeared clean & lots of loungers.
Area: there are a lot of restaurants, fast food places, gas stations and drug stores close by. It is on the edge of a sketchier area, but the main drag the hotel is on is good either way and has lots of options. Be aware of all the cyclists - as there are many Stanford students & teachers on bikes. Quite a few Starbucks if you need coffee in the morning - turn left out of the hotel. Also check out the little "downtown" area (to the left, about 1-2 miles away) for a lot of great restaurants. There is also Fisker, Tesla & McLaren dealerships down the road for some eye candy.
- Official Description (provided by the hotel):
- Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza CabaÃ±a Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza CabaÃ±a Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza CabaÃ±a Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza CabaÃ±a Hotel & Resort Palo Alto. ... more less
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- Also Known As:
- Crowne Plaza Palo Alto Hotel Palo Alto
- Palo Alto Crowne Plaza