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“Very good value” 4 of 5 stars
Review of Quality Inn Stanford / Palo Alto

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Quality Inn Stanford / Palo Alto
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Quality Inn Stanford / Palo Alto
2.0 of 5 Hotel   |   3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)   |  
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Ranked #17 of 24 Hotels in Palo Alto
Boulder, Colorado
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
“Very good value”
4 of 5 stars Reviewed January 9, 2013

We stayed at this hotel a few years ago and it was a little iffy (room a bit smelly, kind of dingy), but there were things we liked about it (helpful manager, free breakfast, quiet, big rooms, plenty of parking), so we decided to try it again this Christmas. I don't know if we just had a better room or if it's been updated a bit, but we liked it much better this time. Our room was clean and fresh, everything worked, and the management is still helpful and the breakfast is still free. If I were rich, I'd get a two-bedroom suite at the Marriott, but since I'm not, this place works for me. We've tried a few other bargain hotels in the area, but I think this is the best of the bunch. We'll stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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57 reviews from our community

Traveler rating
    5
    23
    15
    10
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Mountain View, California, United States
Top Contributor
73 reviews 73 reviews
10 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 14, 2012

Strategic location gives this motel more customers since its near to stamford. Nice and big room with coffee maker, new 42" led tv and new air heaters. A lot of parking space and easy access to major routes. Staffs are quiet friendly, the check in process was quick and i was quiet happy the way we were welcomed to the motel.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasanton, California
Top Contributor
59 reviews 59 reviews
7 hotel reviews
Reviews in 37 cities Reviews in 37 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 8, 2012

We came here for Stanford medical appt and preferred it to the Comfort Inn we stayed at last time. We found the price is better and the room was nicer and quieter. First of all, they gave us a Stanford patient discount which helped. Also, we were told that the farther we book in advance the lower the price. Our room was clean and came w/a Large flat screen t.v. and all the hookups for your computer needs. For those that don't have a computer, there is a complimentary one near the check-in desk. The front desk staff was always helpful and courteous. Our t.v. remote didn't work and when I brought it to the office, they cheerfully gave me an exchange for another remote and offered to come to the room if we had an future needs. This did work at first, but after awhile it didn't work. Since we were in our p.j.'s, and didn't want any staff in the room, we just manually turned off the power and read. We found the room quiet. It is set off the main drag, El Camino, about 1/2 block. We didn't hear the street noise like other hotels that are actually on the main drag. There is a sign on the main drag on the corner, which helps visitors find the location. There was ample parking. The bathroom had complimentary shampoo, conditioner, lotion, soaps, cotton balls and Q-tips. The office also had complimentary toothpaste and other hygiene items if you forgot anything. The frig and micro were nice and so was the coffee maker with complimentary coffee and tea. Besides the t.v. remote, the only other quirky thing was the toilet. It flushed w/such power. It sounded stronger than the cruise ships and felt strong w/the power being felt through the toilet handle.

Breakfast was the usual: cereal, fruit, toast, rolls, danish, juice, milk, hard boiled eggs, sausage, rubbery omelet style eggs and potato rounds that had no taste. Some people enjoyed making their own waffles .There were complimentary newspapers and enough tables and chairs and space to enjoy your breakfast.

This is also a smoke-free hotel which we appreciated for health reasons. They did have an area for smokers outside the building.

We have more visits to Stanford, and this hotel is approx 15-20 min away depending on traffic. We will definitely be staying here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 27, 2012

I was visiting Standford and Palo Alto for business. This Quality Inn was well-located and comfortable. For just $85 a night I had a great room with all the needed amenities, hot breakfast included. The TV is a flat screen with all the ports for your laptop, tablet, phone, or whatever. What is nice about this location is that it is a block off the very busy El Camino Real. The other similar hotels are on that busy street whereas the Quality Inn is one block in on a residential street so there is no street noise. I also learned from chatting with the manager that the entire place is getting a remodel and overhaul in December 2012. (I had mentioned the refrigerator in my room needed the temp dial fixed.) Debbie, the day manager, was really helpful in pointing out services in walking distance, across the street: a family coffee place, a bodega, restaurants, etc. I had a car so that made the 1-2 mile drive to the campus or downtown very simple. There are also the many common retail stores in that same distance if necessary (including a Trader Joe's). If you are looking for comfortable, clean, basic, well-located and one step above, then this Quality in is a good choice.

Room Tip: There is a section of rooms of about ten rooms that are single story. The manager suggested that the...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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North Hills
Top Contributor
273 reviews 273 reviews
22 hotel reviews
Reviews in 62 cities Reviews in 62 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 10, 2012

I've stayed at Quality Inns & Suites in many cities. Overall, I'd say they are pretty consistent. The Stanford/Palo Alto location, were I've been staying the past couple of days, fits the mold. Clean rooms, nice staff, good breakfast, plenty of parking, and decent pricing. If I'm in the area again, I'd definately consider staying here again.

The location is not directly on El Camino Real. It's about 400 feet off the main drag, which I think helps keeps the noise level down.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2012

I stayed to visit my daughter at Stanford. The place was very nice; no complaints. The people running the inn were very friendly and truly seemed to care to make the experience as good as possible.

Room Tip: I'd recommend the top floors, away from the cars and traffic.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 14, 2012

Nice, clean, the breakfast was fine (there's even a waffle machine), the hotel is a stone throw away from Stanford. Good value for the money - not overly expensive considering the location.

Stayed June 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Stanford / Palo Alto

Address: 3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 24 Hotels in Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Stanford / Palo Alto 2*
Official Description (provided by the hotel):
The Quality Inn Stanford - Palo Alto is a centrally located Silicon Valley hotel offering exceptional value, comfortable lodging, and package deals. Nearby attractions include Stanford University, Paramount's Great America, and Moffett Field. ... more   less 
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Also Known As:
Quality Inn Stanford / Palo Alto Hotel Palo Alto
Quality Inn Palo Alto
Palo Alto Quality Inn

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