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“Workable and Well-located” 3 of 5 stars
Review of Quality Inn Stanford / Palo Alto

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Quality Inn Stanford / Palo Alto
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Quality Inn Stanford / Palo Alto
2.0 of 5 Hotel   |   3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)   |  
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Ranked #17 of 24 Hotels in Palo Alto
Tacoma, Washington
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Workable and Well-located”
3 of 5 stars Reviewed October 27, 2012

I was visiting Standford and Palo Alto for business. This Quality Inn was well-located and comfortable. For just $85 a night I had a great room with all the needed amenities, hot breakfast included. The TV is a flat screen with all the ports for your laptop, tablet, phone, or whatever. What is nice about this location is that it is a block off the very busy El Camino Real. The other similar hotels are on that busy street whereas the Quality Inn is one block in on a residential street so there is no street noise. I also learned from chatting with the manager that the entire place is getting a remodel and overhaul in December 2012. (I had mentioned the refrigerator in my room needed the temp dial fixed.) Debbie, the day manager, was really helpful in pointing out services in walking distance, across the street: a family coffee place, a bodega, restaurants, etc. I had a car so that made the 1-2 mile drive to the campus or downtown very simple. There are also the many common retail stores in that same distance if necessary (including a Trader Joe's). If you are looking for comfortable, clean, basic, well-located and one step above, then this Quality in is a good choice.

Room Tip: There is a section of rooms of about ten rooms that are single story. The manager suggested that the...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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57 reviews from our community

Traveler rating
    5
    23
    15
    10
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Hills
Top Contributor
275 reviews 275 reviews
22 hotel reviews
Reviews in 62 cities Reviews in 62 cities
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed October 10, 2012

I've stayed at Quality Inns & Suites in many cities. Overall, I'd say they are pretty consistent. The Stanford/Palo Alto location, were I've been staying the past couple of days, fits the mold. Clean rooms, nice staff, good breakfast, plenty of parking, and decent pricing. If I'm in the area again, I'd definately consider staying here again.

The location is not directly on El Camino Real. It's about 400 feet off the main drag, which I think helps keeps the noise level down.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 16, 2012

I stayed to visit my daughter at Stanford. The place was very nice; no complaints. The people running the inn were very friendly and truly seemed to care to make the experience as good as possible.

Room Tip: I'd recommend the top floors, away from the cars and traffic.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tel Aviv, Israel
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 14, 2012

Nice, clean, the breakfast was fine (there's even a waffle machine), the hotel is a stone throw away from Stanford. Good value for the money - not overly expensive considering the location.

Stayed June 2012, traveled as a couple
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Fresno, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 31, 2012

We just spent two nights at Quality Inn Stanford/Palo Alto. This hotel is a typical 2-star property. For the area (expensive), it was reasonably priced. It is addressed as though it is on El Camino Real (main drag) but in fact it is on a side street (Ventura). There is a street level sign on the corner to direct you. This is a plus because many of the older hotels on El Camino Real are immediately facing the busy street and don't have very good noise protection. But, that noise protection isn't here either. Occupants can hear each other easily through the thin walls. It's not too bad, but definately noticable.

Plenty of parking, so getting in and out is easy. Several restaurants nearby, with donuts, Mexican and Hawaiian BBQ just across El Camino Real. Breakfast at the hotel is (again) normal 2-star, with cereal, toast, waffles, and a hot breakfast bar that features rubbery eggs, tasteless potatos and decent sausage. When we came in late in the breakfast service, we learned that they just let the eggs sit for the full three hours. (suggestion: put fewer into the heater, then add a few more now and then).

The room had a large (apparently new) TV that was very nice. Everything in the room worked, but the hot/cold handle on the bathtub seemed backwards to me (maybe it was just me). The room door could use some weather-stripping because you can see large gaps between the door and the frame. This may also help keep the room cleaner. As it is, I don't think the maids are able to keep the dirt out very well. The carpet had something that I kept stepping on, even after cleaning. Don't get me wrong, it's not a flea-bag, but don't expect your room to get a lot of cleaning attention every day.

The location is excellent for those who are going to Stanford University. It's about a 15-20 minute drive, depending on if you catch the lights. It is one of the closer hotels to Stanford and it doesn't cost a mortgage payment to stay there (like most near Stanford do).

We'd stay again. You get what you pay for.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 12, 2012

This hotel came at an attractive price during the Christmas break when the business travelers were away. I had two problems which flagged to me that the owner doesn't seem interested in or acquainted with good ways to keep customers satisfied. I'd used the wireless internet with no problem. Then the motel changed the password, and suddenly I couldn't connect any more, even trying the password they provided to me. When I asked them for assistance, they told me that I should be the one contacting the service provider for technical support, even though the staff had been the ones who'd made a change. When I asked them to call tech assistance, they said that they would not. In addition, when I asked if I could leave a suitcase for two days, they told me that, once I was checked out, they could no longer help me. I know there are other places in Palo Alto where they would treat you better.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poncha Springs, CO
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 49 cities Reviews in 49 cities
63 helpful votes 63 helpful votes
2 of 5 stars Reviewed November 23, 2011

I had reviewed this Quality Inn on Trip Advisor a year or so ago and rated it fairly high. At the time, I was impressed with the overall condition and service of the hotel. Unfortunately, since then both have slipped. My room felt grungy, with worn furniture, bed spread, etc. It had an unpleasant odor and during the night the heater rattled like a china closet in an earthquake. The bed, however, was comfortable and I was able to get a good night's slip despite the noisy heater. I didn't partake of the breakfast buffet on this trip, so have no comment on that.

Room Tip: I'd recommend a second-level room due to parking lot noise early in the morning.
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  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Stanford / Palo Alto

Address: 3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #17 of 24 Hotels in Palo Alto
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Stanford / Palo Alto 2*
Official Description (provided by the hotel):
The Quality Inn Stanford - Palo Alto is a centrally located Silicon Valley hotel offering exceptional value, comfortable lodging, and package deals. Nearby attractions include Stanford University, Paramount's Great America, and Moffett Field. ... more   less 
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Also Known As:
Quality Inn Stanford / Palo Alto Hotel Palo Alto
Quality Inn Palo Alto
Palo Alto Quality Inn

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