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Quality Inn Stanford / Palo Alto: Traveler Reviews

2.0 of 5
3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)
Hotel amenities
Quality Inn Stanford / Palo Alto
Ranked #16 of 23 hotels in Palo Alto
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39 reviews from our community

    Trip type
Traveler rating
    4
    17
    7
    7
    4
Date Rating
Orlando, Florida
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“good, economical hotel”
4 of 5 stars Reviewed November 1, 2011

I had a large, quiet room with good beds, TV, Wi -FI, etc. Room was clean with no smells, breakfast typical of chain motels, and it is close driving distance to the university. I would not hesitate to stay here again.

  • Stayed October 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
“MAYBE”
2 of 5 stars Reviewed September 22, 2011

Adequate for most short stays. The shower was a major problem, seemed like with the underwhelming volume of water enough time was required with the shower running to equal a normal short shower with a normal water pressure . . .
The breakfast was adequate too if one appeared before parts were used up; there was no replenishing of any item that ran out.
Beds comfortable, staff very polite and accomodating. As usual, no cleaning what wasn't readily visible (used condoms behind the bedside stand).

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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3 reviews 3 reviews
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1 helpful vote 1 helpful vote
“Only a last resort”
2 of 5 stars Reviewed August 25, 2011

We stayed at this Inn while we were visiting family in Palo Alto. The rooms were ok, but ours had a terrible smell and we ended up requesting to be moved. The breakfast was average and the blueberry waffles were terrible. Overall, I would only stay here as a last resort. We are trying another hotel for our next trip even though it is not as close as we would like.

  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Eugene, Oregon
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent hotel, great location”
5 of 5 stars Reviewed August 4, 2011

I highly recommend this hotel. We stayed here during my son's visit to Stanford Hospital. The price was very reasonable, our room was huge, the breakfast was good, the beds comfortable. Best of all, unlike most Palo Alto hotels, it was set back from busy El Camino, so the room was quiet. I could take walks in the lovely neighborhood right by the hotel. The front desk manager was excellent--efficient, courteous, with a fine attention to detail. It was an easy ten-minute drive to Stanford Hospital and Stanford Shopping Center.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dearborn, Michigan
1 review
1 helpful vote 1 helpful vote
“Watch Out For Cancellation Charges - Wouldn't recommend staying here”
1 of 5 stars Reviewed July 13, 2011

Booked a room for one night a couple weeks in advance. Had to cancel at 10:00am the morning we were supposed to stay there due to personal reasons. Hotel Manager was extremely inflexible and charged us for the night ($100) because we didn't call the previous day. They still had 5 rooms available when we called. He refused to cancel the reservation when requested and disconnected our phone conversation. Guess the customer really doesn't matter to this Quality Inn. We even tried calling corporate and they said they couldn't do anyting for us as each hotel is independently owned.

Stayed July 2011, traveled with family
Was this review helpful? Yes 1
Ask cardinal1950 about Quality Inn Stanford / Palo Alto
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Quality Inn Stanford / Palo Alto
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Additional Information about Quality Inn Stanford / Palo Alto

Also Known As:
Quality Inn Stanford / Palo Alto Hotel Palo Alto
Quality Inn Stanford / Palo Alto Hotel
Quality Inn Palo Alto
Palo Alto Quality Inn
Address: 3901 El Camino Real, Palo Alto, CA 94306 (Formerly Howard Johnson Express Inn - Palo Alto)
Region: United States > California > Palo Alto
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #16 of 23 hotels in Palo Alto
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Quality Inn Stanford - Palo Alto is a centrally located Silicon Valley hotel offering exceptional value, comfortable lodging, and package deals. Nearby attractions include Stanford University, Paramount's Great America, and Moffett Field. ... more   less 
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