I don't understand how some people can rate this place so highly. Maybe there is a secret section of it that is kept away from normal travellers like me, or maybe those reviews are not real?
I stayed at the hotel for an extended weekend. The room was clean, but not modern. The TV was an old 90s style with a small screen. The fridge dates from the early 80s? The balcony was pretty big and very quiet. It was ok.
The service was friendly, but substandard. When the warm water pump broke in our building, they did not offer us a new room right away. They did not compensate us in any way for the fact that the vibrations of the defective pump woke us up at 3 am in the morning and kept us awake for a long time.
The new room they put is in next day was extremely bad. It had a dirty old carpet, 60s style. The air-conditioner was at least 30yrs old and super loud. The furniture...well, it has seen better days. The curtains had to be closed at all times, because otherwise the pool guests would have had a direct view of what is going on inside our room. I have had better rooms at travelodges, hotel 8s, ramada inns, etc for a quarter of the price.
The breakfast...cheap contintental style. Again, I would expect this at a travelodge somewhere in the hinterland where I pay 40 bucks per night, but not here.
There must be better places for that price in Palo Alto. I do not understand how they get away with charging 150+. I left this place thinking it was some shabby motel, in need of renovations.
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- Also Known As:
- Hotel Dinahs Garden
- Dinahs Garden Hotel
- Dinahs Garden Palo Alto