I stayed at the Cowper Inn B&B for three nights while my husband was a patient at Stanford Hospital. I rented a suite advertised with a kitchenette. That consisted of a table, chairs, sink, coffeemaker and bar-size refrigerator. There was no way to cook or heat anything in this "kitchenette."
I arrived three minutes after hours and found the keys to my bldg. and room tacked to the front door. I have no problem with that, but I never once found anyone at the front desk, nor did I see the management face-to-face in three days. The note with my keys gave me the wrong code for the wifi, so I had none my first night--got the right code at breakfast the next day. When I checked out, I had to do it by telephone and I was told that a receipt would be emailed to me. It's been two weeks and, despite several additional requests from me, the receipt still has not been forthcoming, so I don't know what additional charges might have been added to my bill.
Breakfast was the one bright spot in my stay. I eat granola and unsweetened yogurt for breakfast at home and was able to get that here--very good.
Just be aware that the service is lacking at the Cowper, there's nobody to deal with any problems you might have and you'd better be ready to drag your own suitcases up and down long flights of stairs if you stay here.
- Also Known As:
- Cowper Hotel Palo Alto
- Cowper Hotel
- Official Description (provided by the hotel):
- The Cowper Inn is a beautifully restored Craftsman style house that recreates the comfort and elegance of the period's best homes. The parlor, with several conversation areas, a fireplace, and a piano, is a warm and gracious room for visiting or relaxing. Each uniquely shaped guest room is furnished with antiques, television, and telephone. Breakfast, featuring seasonal fruit and fresh-baked breads, is served daily in the paneled dining room. Guests may enjoy sitting outside on the two wicker-decorated porches or in the garden. There is parking on the grounds and easy access to public transportation to San Francisco and San Jose. The Inn is part of the quiet residential neighborhood of Professorville. Downtown Palo Alto's restaurants, shops, and people watching are a two minute walk from the Inn. ... more less