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“Extremely Disappointing.” 1 of 5 stars
Review of Berbeda Place

Berbeda Place
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Berbeda Place
2.5 of 5 Hotel   |   3339 El Camino Real, Palo Alto, CA 94306 (Formerly Palo Alto Lodge)   |  
Hotel amenities
Ranked #18 of 26 Hotels in Palo Alto
Guildford
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Extremely Disappointing.”
1 of 5 stars Reviewed February 24, 2013 via mobile

Do not book this MOTEL. It is not a hotel and the rate at $275 a night is outrageous. I arrived and then spent the next 2 hours trying to find somewhere else to stay. The sheets were dirty and smelt like someone else had already slept in them, not to mention hairs! I have nothing positive to say about this place. I have to assume that previous positive reviews either paid considerably less or are friends of the owners / manager as this is not an acceptable place to stay at this rate.

I had pre-paid to secure the apparently only remaining room just shy of a $1000 and decided to leave rather than spend a night there.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    14
    7
    2
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    6
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 4, 2012

This is really is just a motel: small rooms and a place to park the car. On the plus side, my room was clean, had a comfortable bed, big flat screen TV. How small was the room? i could just about reach from the bed through the window to start my car. it also had an old battery in the smoke detector causing it to go off at 2 am. Did I mention the room rate? $225. Rooms at the Sheraton a mile or so down El Camino, are less expensive and it's far nicer.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mead, Colorado
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 12, 2012

I stayed here on a business trip. It was the only hotel available for the dates I needed. Upon checkin I realized the hotel was not in a good part of town and only offered ground level roome. The room interior was ok however the shower was disgusting. It had black stuff growing in it and the room smelled old. I showered in my socks! I was previously a consultant and have stayed in multiple hotels and I wouldn't recommend this one.

  • Stayed August 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daly City, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2012

Terrific location on El Camino just walking distance from blocks and blocks of shopping, restaurants, coffee and much much more. Hop in the car and you are minutes from Stanford Shopping Center. The lodge is older; but rooms are updated and decorated nicely. Friendly run lodge with the comforts of home. With parking right outside your room, this is a great place for a business trip stay, couples, and families.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 28, 2012

I am a Customer Service Representative for a well known corporate travel agency. Today I received a concern from a client who found the property to be unsafe and the room unsatisfactory (located in a bad neighborhood, room on ground level, etc.) The client returned her room key and due to no other vacancies the client had to drive the remaining three hours home. As a Customer Service Representative, I contacted the hotel directly on behalf of the client to see if they would consider refunding the client, but they would not budge. On top of this, the service provided by Mike the General Manager was unacceptable. He refused to listen, talked over me and hung up on me. I would suggest never confirming a reservation at this property.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menlo Park, California
1 review
5 of 5 stars Reviewed May 30, 2012

Great location, friendly staff, located around great restaurants and very close to major attractions in the heart of Silicon Valley. The rooms are clean and well decorated. If you are in town for business or just dropping by to check out a game at Stanford, this would be the place to go.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
1 review
5 of 5 stars Reviewed May 7, 2012

Excellent Palo Alto location, on El Camino Real just S. of Stanford University but away from university and downtown congestion, small project with EZ access, park in front of your room, older motel with rooms upgraded and wired for today's devices, family run with thorough knowledge of the area, terrific service, basic amenities, perfect for the business traveler and tourist needing just the basics, my first recommendation for friends and clients needing a place to stay.

Room Tip: Rooms off the street and in back are in the middle of the block, and away from traffic and noise.
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Berbeda Place

Address: 3339 El Camino Real, Palo Alto, CA 94306 (Formerly Palo Alto Lodge)
Location: United States > California > Palo Alto
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #18 of 26 Hotels in Palo Alto
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Berbeda Place 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
1945 mid-century motor court maintained and refreshed with an ultra-modern and mid-century modern/desert chic vibe. Palo Alto Lodge is 100% smoke free and an eco-friendly property located in the birthplace of Silicon Valley near Matadero Creek, approx. 1 mile from Stanford University/Hospital/Shopping Center and walking distance to public transportation [Bus 22, Cal-Train, Stanford Marguerite]. Adjacent to high end restaurants such as Indo Restaurant & Lounge and Hunan Garden. Revel in modern comforts such as free WiFi, Satellite TV, 42" flat screen HDTV's, express check-in/out, luxury bedding, air purified/sanitized rooms, cordless telephones with VM/Bluetooth, AM/FM alarm clock radio, iPod/iPhone dock stations, organic cotton blend bath towels, eco-friendly personal care amenities, microwave, refrigerator/freezer, in-room coffeemaker and iron/ironing board. * NO PETS ALLOWED. We have a strict no pet policy. We love animals, but maintain pet-free rooms. If a pet is found to have stayed in any of our rooms a 375USD deep cleaning fee will be assessed and eviction. * WE ARE A 100% SMOKE FREE PROPERTY. A 250USD minimum deep cleaning fee will be assessed for guest infractions and eviction. Check-in Instructions: * Max. occupancy per room: 1 adult only. * Min. guest/check-in age: 21. * Guests must show valid government-issued proof of identity and credit card at the time of check-in. * Check-in: after 3 PM. Early check-in is by request only and not guaranteed. 50USD early check-in fee applies. * Late check-in: after 10 PM. Guests planning to arrive after 10 PM must contact the property in advance to arrange for a late check-in. * Check-out: before 11 AM. ... more   less 
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