We made a reservation with this well regarded, popular restaurant in Palo Alto, California 2 weeks in advance, asking for a "warm" table....(it has been cold in the San Francisco Bay Area). They even called the day before to confirm our reservation, but when we got there, they offered us a choice of 3 tables....2 were directly in front of the entrance door which was a wind tunnel and the third was at a table which was a waiter path and almost directly in the kitchen......noisy and not very pleasant. We took that as there were no other choices given. After we ordered, we noticed a table opening up in a quieter location and asked for it. They did move us and were cordial about it. After that the evening was fine. But since we had made the reservation 2 weeks in advance and confirmed it, and the restaurant is not cheap, I was unhappy at having to "fight for a table"! My husband remarked that it seemed to him, we were treated as if we were "walk ins" with no prior reservation.....he never complains, so it was pretty bad.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.