My colleague stayed here in the beginning of November. A guy at the front desk was so careless and lazy.
First, he gave my colleague a key of the wrong room, where somebody else already stayed. He said he was supposed to give another room, but pressed wrong keys.
O.K. Anybody makes mistakes. However, for security reason, I don't think it's O.K. to give a wrong key at the hotel. Who's going to take a responsibility, when something happens?
The next problem is, this guy charged the room cost to my credit card, which I gave just for reservation purposes. We called them many times, but they never agreed to fixed it.
The overall experience is too terrible, and I won't let anybody stay in any Super 8 any more.
- Also Known As:
- Super 8 Palo Alto Hotel Palo Alto
- Super 8 Palo Alto Hotel
- Super Eight Palo Alto
- Palo Alto Super 8
- Palo Alto Super Eight
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