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The Zen Hotel: Traveler Reviews

2.5 of 5
4164 El Camino Real, Palo Alto, CA 94306
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The Zen Hotel
Ranked #4 of 23 hotels in Palo Alto
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103 reviews from our community

    Trip type
Traveler rating
    35
    59
    4
    4
    1
Date Rating
Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not Quit As Nice as I Expected, But...”
4 of 5 stars Reviewed October 31, 2011

I stayed at the Zen Hotel recently for two nights while I attended an event at Stanford. Pulling in to the hotel I was highly disappointed after the impression that I got from their website. It appeared to be a Motel 6 with some bamboo planted in the parking lot. The door was beat up looking and when I got inside the room it just seemed OK. I did however get to like it more as time went on. The bed and pillows were very nice. The shower and amenities were clean and everything worked great. I had forgotten to pick up more water after my flight and there were not one, but two free bottles of water in the room, which I devoured. Then the bottles were replaced when I returned that night. It was VERY quiet in the rooms, this is something that I care more and more about traveling. The hotel was packed, but I didn't hear any other voices, noises or anything else in my room. All in all I would recommend it, it didn't have quite the elegance that I expected, but it was a solid room with good service and a great breakfast.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gthroop about The Zen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lausanne, switzerland
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
“A convenient hotel for business trips”
4 of 5 stars Reviewed October 31, 2011

The name may be misleading as it is certainly not a place for leisure or relaxation. But it is a good hotel when you ahve a business trip in Silicon Valley. Convenient, good service, wifi is free, breakfast is Ok even if not great, but good food.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask hlebret about The Zen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
149 reviews 149 reviews
29 hotel reviews
Reviews in 41 cities Reviews in 41 cities
68 helpful votes 68 helpful votes
“Don't judge it by its cover!”
4 of 5 stars Reviewed October 31, 2011 via mobile

The motel doesn't look anything from the outside but the interior is surprisingly modern and new! The rooms are also big and bathroom has good pressure.

They also serve a full breakfast. Definitely a good value for money!

Note: the beds are really soft though. So if you are used to firm mattresses, this may not be too comfy.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ancyancy about The Zen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich, Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
“Absolutely lovely stay”
5 of 5 stars Reviewed October 28, 2011

I absolutely loved my stay at the Zen Hotel. The queen bed was so incredibly comfortable. I was traveling for work, and the work space is generous and well-lit. The hot breakfast is great. Internet is free (though sometimes it gets slow). I did not have a car, and at first, the front desk suggested using taxis. Once I got more confident of my way around, I realized that there are stops nearby (1 minute walk) for buses going to downtown Palo Alto. Front desk is always very helpful, cheerful, and friendly. Very good value, particularly with the pre-paid internet rate. I will definitely stay here again.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Georgia C about The Zen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best Value Around”
4 of 5 stars Reviewed October 18, 2011

After reading many reviews, I decided on The Zen Hotel. It was inexpensive, lovely decor, polite, helpful staff, and the breakfast was FANTASTIC! It included fresh fruit, an assortment of pastries and breads, yogurt, juices, cereal, hot oatmeal (not instant), freshly made eggs, and two other hot breakfast choices, boiled eggs, tea and Starbucks coffee. We had a room on the ground floor and it opened out on to a little paved patio area. There were water features throughout the property. It was close to shops, restaurants and only a few minutes from I 101 or I 280. Only 15-20 minutes from San Jose Airport.

I agree with clean and quiet. And bottled water included - nice touch.
I would definitely go back!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask joyogi5 about The Zen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricberr, General Manager at The Zen Hotel, responded to this review
October 20, 2011
Dear guest,

Thank you for your comments about the value of our hotel. We compare our prices relative to the market and always make it a point to stay competitive and add lots of value, especially while the economy is still not yet at its best.

I am glad you enjoyed our complimentary breakfast and bottled water in the rooms. Make sure you also try our complimentary freshly baked cookies on your next stay!

We very much appreciate your feedback and look forward to welcome you again.

Sincerely,

Ricardo Berrospi
General Manager
THE ZEN HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Zen Hotel

Also Known As:
Townhouse Hotel Palo Alto
Address: 4164 El Camino Real, Palo Alto, CA 94306
Phone Number:
Region: United States > California > Palo Alto
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Wheelchair access
Hotel Style:
#2 Family Hotels in Palo Alto
#5 Business Hotels in Palo Alto
Price Range: $$
Hotel Class:2.5 star (2.5*)
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