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All 23 Palo Alto hotels

Hotel Keen: Traveler Reviews

2.5 of 5
425 High Street, Palo Alto, CA 94301
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Hotel Keen
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Ranked #9 of 23 hotels in Palo Alto
Most recent review
5 of 5 stars Reviewed February 2, 2013
jmhcktt Cambridge, United Kingdom
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66 reviews from our community

    Trip type
Traveler rating
    19
    25
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    5
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Cambridge, United Kingdom
Top Contributor
98 reviews 98 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
43 helpful votes 43 helpful votes
“Awesome staff and location”
5 of 5 stars Reviewed February 2, 2013

I love staying at Hotel Keen and have had an amazing experience every time. The guys at the front desk are very accommodating and have a great sense of humour! The know all the good places to eat and are very helpful. The rooms are very compact and have everything you need, and they have a healthy breakfast complete with great espresso! Can't wait to go back.

Stayed August 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pfriedman, General Manager at Hotel Keen, responded to this review
February 14, 2013
Thank you for taking the time to write such a nice review. I am pleased that we are still on your mind these many months since your visit. Which only means that it will be that much sooner until your next one. Did that come out right?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
“small metro hotel”
5 of 5 stars Reviewed January 27, 2013

We spent a night at the Hotel Keen. This was our third night at this centrally located, hip, small, boutique hotel in Palo Alto. The hotel is 1/2 block off university and 3 blocks from the main Stanford entrance. Rooms are small but comfortable and well-appointed. The staff are welcoming and accomodating. The buffet continental breakfast was excellent and improved with Nespresso machine which produced a great latte. The only drawback was absence of private parking but parking after 11 PM on the street and in public lot next door is easy to find and free. We will be back soon.

Room Tip: Standard rooms are more than enough for the young business traveler. Larger rooms are available but...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto
1 review
1 helpful vote 1 helpful vote
“Small and loud”
2 of 5 stars Reviewed January 23, 2013

Amazing location, cute decor, and friendly staff. However, you can hear everything going on in the other rooms and halway. The air is directly over your bed and blowing on your face all night. Shower is beautiful, but very narrow and not for everyone. T

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, England, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great location for downtown Palo Alto”
4 of 5 stars Reviewed January 10, 2013

Rooms are small with hanging space limited to a hook on the wall, this is OK for single traveler short stays but would be an issue with couples who are looking for a Palo Alto base for a a week or more as you will be keeping all your stuff in your cases.
There is no restaurant but the hotel does provided a light breakfast in the lobby and operates an honour bar which seems to work at night.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ron E about Hotel Keen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
“Small and superb!”
5 of 5 stars Reviewed December 21, 2012 via mobile

Yes, rooms are very small...let's get that out of the way. It's Palo Alto...do you have any idea what real estate costs?? Are you really interested in hiding in your room anyhow?

I recently stayed here for almost two weeks on a biz trip. The location is a few blocks from everything that matters in PA. The rooms are sparkling clean, well designed, with great linens, nice TVs and you can borrow magazines and Wii's downstairs if you like. The staff is super friendly in a natural, non-overbearing way. They recognize and greet you. They happily addressed my questions about the area, remade my room keys all 17 times I demagnetized them, provided truthful reviews on area restaurants and made me feel at home. They casually serve wine, popcorn and cookies in the evening based on traffic. Continental breakfast is adequate and the coffee (brewed all day) is great. The honor bar can meet your sweet/salty/beer/wine craving at any hour.

I'll be back and look forward to it!

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hotel Keen

Address: 425 High Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Amenities:
Free Breakfast Free High-Speed Internet Wheelchair access
Hotel Style:
Ranked #9 of 23 hotels in Palo Alto
Price Range: $$
Hotel Class:2.5 star (2.5*)
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