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“The best gets better” 5 of 5 stars
Review of Garden Court Hotel

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Garden Court Hotel
4.0 of 5 Hotel   |   520 Cowper Street, Palo Alto, CA 94301   |  
Hotel website
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Hotel amenities
Offers & Announcements
15% off room rate
Ranked #1 of 26 Hotels in Palo Alto
seattle
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The best gets better”
5 of 5 stars Reviewed June 26, 2014

All the service that make GCH so classic/classy plus wonderfully elegant design enhancements make this spot still the place to stay.

Enjoyed the warm welcome and constant awareness of the gracious staff.

Stayed June 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarbaraGM, Marketing Director at Garden Court Hotel, responded to this review, July 10, 2014
Thank you ajb hailing from Seattle!

We love to hear it and shared your review with our colleagues. Makes everyone’s hard work feel a little lighter. Let us know when you are back in Palo Alto next.

Happy travels,

Susanne Smith
Marketing Director
susanne@gardencourt.com or 650 543 2215
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
    149
    32
    9
    3
    3
See reviews for
39
58
10
72
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 25, 2014

I stayed here for a business trip in Palo Alto for 3 nights. It was fabulous. Every little detail of the stay was well thought through and luxurious. If I had the funds, I would stay here every time I visited Palo Alto. There's nothing like coming back after a long day of meetings to such relaxation and luxury.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 22, 2014

The Garden Court offers luxery and charm. It is the only high end hotel in the heart of Palo Alto. On Wednesdays, there is a lobby reception with wine and appetizers for the guests and others. The staff could not be more accomodating or sincerly nice.
It is walking distance to shopping and restaurants.

Room Tip: I loved the courtyard rooms. They all have balconies.
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2014

This is an amazing hotel that provides a real boutique experience in terms of size, personal attention and services. I was afraid the staff could not live up to the level of service they provided during my first stay but they did not let me down. They already knew which morning paper I preferred as well as my preference for a courtyard room but they took time to double check these details as I checked in just to be sure. The rooms all seem to have balconies and the amount of light that comes in is so great. The decor is very nice-warmly modern and plush. The bathrooms are all done in beautiful marble (squeaky clean!) and they provide a nice quality of amenities-not just the typical items in most hotels. To give you an idea: two types of robes in the rooms are provided plus slippers, in addition to shampoo conditioner, etc. the other amenities include a very neat travel toothbrush holder and a little bottle of air spritzer that is divine. I received a personal note with a little bag of chocolates at turn down and every single employee said hello to me as I came and went-genuinely friendly feeling One night there was a reception going on in the lobby and I was able to enjoy some wine and appetizers. It was really nice to mingle with the other guests and meet some of the hotel staff before I went up to my room (with another glass of wine!) Great location, easy parking and very comfortable. Can't wait to get back to Palo Alto.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

We stayed here for 10 nights with a couple of short breaks to Carmel and Las Vegas in between.
Was a wonderful feeling after each short break arriving back to Garden Court, like arriving home. We were given the same room on each return.It was just so comfortable, a little noise from the functions in the courtyard but it didnt bother us as I found it quite interesting to see the different set ups for the various functions.The doormen were wonderful . The front desk staff were ok with the exception of Gavin who was very good and helpful
Hope to stay again next year when we visit quite pricey but so convienient.

Stayed May 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 18, 2014

I loved the room. Unlike most hotel rooms there was huge amounts of drawer and closet storage. The bathroom had a lovely large marble shower. A couch and big screen TV rounded out the room. It may have been a small room, but everything fit wonderfully and it really worked well.

The only downside is that when you opened the bathroom door wide, you hit the thermostat and turned up the heat. So be careful. :-)

Room Tip: The rooms overlooking the atrium restaurant can be noisy.
See more room tips
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014

I love this hotel. Great location, excellent customer service. I would stay here again in a heartbeat. Room service was quick. Neat little shops all over downtown makes this hotel rates worth it. Nice and very spacious suites with patios overlooking downtown. Updated amenities...even the bathroom is top-notch. I rate this hotel a 5! Love it!!

Room Tip: Get a suite, you will not be disappointed.
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Family Hotel in Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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