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“Loved it!!!” 5 of 5 stars
Review of Garden Court Hotel

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Garden Court Hotel
4.0 of 5 Hotel   |   520 Cowper Street, Palo Alto, CA 94301   |  
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30% Off 3rd Night
Ranked #1 of 26 Hotels in Palo Alto
travelcat26
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Loved it!!!”
5 of 5 stars Reviewed January 9, 2013

We stayed for 2 nights while attending a wedding at the hotel. The location and service were great. We could walk to restaurants and shops. Everyone was very friendly. Breakfast was good. I loved the room and our generous sized balcony. The comfortable bed combined with listening to the fountain in the courtyard made for a very good night's sleep. My favorite part of our stay had to be the bathroom. The marble was beautiful, and I could spend a week in the shower. The dual showerheads were heaven to someone who is used to zero water pressure.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Any
English first
Oakland, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 2, 2013

I spent New Year's Eve in this hotel and it was the best! The room was spacious and the bed was super comfy. The amenities are really top notch - complimentary fruit and chocolate and the bathroom had everything you can think of. The staff are very gracious and the best part was a handwritten card from the GM thanking me for my stay. Really first class hotel, reasonable prices and right off the main part of University Avenue. Heaven!!!

Room Tip: The rooms overlooking the courtyard have exterior furniture that make a great hangout in warm weathe...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
249 reviews 249 reviews
60 hotel reviews
Reviews in 93 cities Reviews in 93 cities
176 helpful votes 176 helpful votes
5 of 5 stars Reviewed November 29, 2012

I stayed here for 2 nights recently for business. This time I had a very large room and it was just outside the complimentary coffee service that is set up on each floor in the morning, so it was even more convenient to scurry outside for some nice fresh coffee! The bed is incredibly comfortable and the room has everything you'd need for a great stay, including free wireless! It also does not have a generic feel in the design, so I really appreciate the aesthetic. And the location is great- so nice to be in-town and not on El Camino or next to the highway. I will always stay here when I'm in Palo Alto!

Stayed September 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeffery P, Manager at Garden Court Hotel, responded to this review, January 8, 2013
Dear sfbarb,
We are delighted to hear all the wonderful comments you wrote about your experience here with us. We are most grateful to know that your first experience inspired you to return and that we made an even better impression the second time around. As a very experienced traveler your expert insight is most valued and meaningful to us. I hope to have the pleasure of thanking you in person-Please come back soon.
Happy New Year!!!

Jeffery L. Phillips
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San diego, CA
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 25, 2012

Garden Court Hotel had an excellent location at Cowper and University Avenue, where all the shops and restaurants are within easy walking distance. New Apple store on University Avenue. Valet parking only - $17 per day with underground parking. Very nice hotel restaurant. Check in lobby is on the second floor. Valet service is on Cowper Street. Nice visit, fairly expensive at a nightly rate for our room of $379. Recommend.

Room Tip: Deluxe bedroom with a king bed, large with nice decor. Balcony and Eco friendly lighting. Stayed i...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jeffery P, Manager at Garden Court Hotel, responded to this review, January 8, 2013
Dear EdwardSanDiego,
We are pleased to hear that you enjoyed your Thanksgiving stay here at The Garden Court Hotel. The option to stroll downtown or simply stay in and enjoy our guestrooms are the kind of options we are pleased our location is able to give. Great that you were able to enjoy Downtown Palo Alto and experience the new Apple Store. We do hope you will return.

Warmest regards,

Jeffery L. Phillips
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

I recently stayed at the Garden Court for four days of business. I would rank this one of the best business hotels I've ever been to. Located in the heart of downtown Palo Alto, the hotel has free wireless, free printing at its business computers, and full business-need supplies within every room. The staff was helpful and friendly at every turn. I also recognized and appreciated that the conference rooms were totally separate from the intimate lobby area -- if I were to return to the hotel as a vacationing visitor, I would not necessarily feel that I was staying at a business-only hotel. Also -- a very good restaurant at street level. I hope to return!

Room Tip: My room faced the inner court, overlooking the awning-covered restaurant. I was concerned about noi...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Columbia, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 17, 2012

When I first stayed at the Garden Court in Spring 2012, it was a brand new discovery (and a welcome relief from suburban-style hotels in the Mt View area). Recently, I had the opportunity to stay at The Garden Court again -- but this time for a family event in the SF Bay area.

I wondered if I would like it as much the second time around? The stakes were high -- this time we had booked several rooms, and I had told family how wonderful it was....

Fortunately, the answer is "Yes". It was just as beautiful as I remembered. We stayed in a sunny room with huge French doors across one wall opening onto a balcony with a street view. Having real doors that open onto a balcony you can step out onto is so lovely. My husband sat on the balcony and worked on his laptop. He chatted with his Dad, while they enjoyed watching the quiet foot traffic on the street below.

What makes this hotel so good? In short, I love the classic design, the smart colour scheme, the artwork, the architecture and the gracious service. (I left a thank you note and tip for the cleaning staff.)

I also love the location -- it is so pedestrian-friendly. Palo Alto has so many great shops and restaurants -- all within walking distance of the hotel. As in my first review, I found it to be a romantic place to relax and recharge!

I highly recommend it and can't wait to return -- again!

Room Tip: Shhh... The streetside rooms are quieter than the rooms which face onto the courtyard (where they of...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Alto, California
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 26, 2012

I have stayed at the Garden Court Hotel many times and have loved each one. The staff is friendly and efficient. The location in the heart of downtown Palo Alto is ideal. The rooms are neat, clean and wonderfully decorated. But the best part of all are the beds. Some of the best hotel beds I have ever slept in. So soft and comfortable! If you want a good night's rest, check in here! The morning coffee and pastries and excellent too!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Phone Number:
Location: United States > California > Palo Alto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Family Hotel in Palo Alto
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Official Description (provided by the hotel):
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court

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