I recently held a week long training program at the Palmdale Holiday Inn and stayed there as a guest. EVERYONE that I encountered, from the general manager, event manager and housekeeping services were extremely professional and friendly with a definite focus on customer satisfaction. Kudos to the management for instilling this culture. During the training event, Tina, event manager, saw that we had everything we needed / requested to ensure a successful event. Our company has used other hotel facilities in the past, not acheiving the same excellent results that we have at the Holiday Inn. I would highly recommend hosting an event here or just staying as a guest while in the Palmdale area. The rooms are very clean and cheery, equipped with everything I needed while working away from home. Great job guys, I look forward to seeing Tony, Tina, Mark and the rest of the staff on my next business trip to Palmdale.