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“Great place with friendly staff” 5 of 5 stars
Review of Residence Inn Palmdale

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Residence Inn Palmdale
3.0 of 5 Hotel   |   514 West Avenue P, Palmdale, CA 93551   |  
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Ranked #6 of 14 Hotels in Palmdale
Silver Spring, Maryland
2 reviews
“Great place with friendly staff”
5 of 5 stars Reviewed September 17, 2012

I stayed at the Residence Inn with my family for a whole week and we had a wonderful experience. All the staff at the hotel were very friendly and very attentive to our needs. The rooms are clean and well maintained. The hotel offers a free full breakfast every day. Most rooms include a full kitchen or a kitchenette which is great for those with dietary restrictions or small kids. There are several restaurants and department stores just down the street from the hotel. We definitely got our money's worth and would stay at this place if we are in the area again.

Room Tip: Ask for a room that that a view of the mountains
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moises A, General Manager at Residence Inn Palmdale, responded to this review, December 7, 2012
Thank you so much for taking the time to share your wonderful experience with our TripAdvisor community. Our staff takes great pride in the service they deliver to each of our guests. Great reviews like the one you posted let us know that we are doing a fantastic job.

Thank you again and have a wonderful rest of 2012.
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24 reviews from our community

Traveler rating
    17
    4
    1
    0
    2
See reviews for
7
4
2
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 22, 2012 via mobile

Large, suite-type rooms, very friendly and helpful staff, free breakfast and evening food offerings, easy access parking, close to a variety of restaurants and very quiet. My favorite stay in Palmdale (and Marriott points).

Stayed May 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, CA
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 11, 2011

The room was actually a suite, or at least a single large room with a kitchen. The hotel was pleasant. The staff was helpful. The complimentary breakfast included hot foods, and was quite enjoyable.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary B, Manager at Residence Inn Palmdale, responded to this review, November 28, 2011
Greetings!

Thank you very much for your comments. We truly value your feedback and will share your comments with our staff. As you mentioned, our all-suite hotel provides guests with the additional comfort of rooms that are 30% larger than standard hotel rooms. We are glad that you found our breakfast buffet to be enjoyable and an exceptional value.

We look forward to seeing you on your next visit. Please feel free to reach me at the hotel if there is anything that I may do for you on your next visit.

Sincerely,
Zachary Bird
General Manager
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Elgin, United Kingdom
Top Contributor
74 reviews 74 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed July 30, 2010

Great staff, comfortable rooms, pet friendly, great hot buffet breakfasts and clean pool and whirlpool spa.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary B, Manager at Residence Inn Palmdale, responded to this review, November 28, 2011
Greetings!

We are grateful for your feedback on your enjoyable experience at our hotel. We pride ourselves on making an earnest effort to help every guest feel at home -- even our four-legged friends!

We look forward to seeing you on your next visit. Please feel free to reach me at the hotel if there is anything that I may do for you on your next visit.

Sincerely,
Zachary Bird
General Manager
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Lake Forest, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 29, 2010

Stuck there due to snow. Treated us great! Hotel was clean, comfortable, helpful, I'd stay there again!

Stayed December 2008, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary B, Manager at Residence Inn Palmdale, responded to this review, November 28, 2011
Greetings!

Thank you for your comments. It is unfortunate that you were stuck due to the inclement weather but we were glad to have you! We appreciate your sharing about our clean & comfortable rooms. We strive to provide a high level of comfort so that you feel at home. We look forward to seeing you on your next visit...under better weather.

Please feel free to reach me at the hotel if there is anything that I may do for you on your next visit.

Sincerely,
Zachary Bird
General Manager
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Palmdale, California
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 1, 2010

The rooms at the Residence Inn Palmdale are very clean and fairly well appointed. We stayed in the King studio. There is no fireplace, contrary to what the Marriott website says. The rooms have been somewhat updated, but it is an older property. They do keep it very clean, and the housekeeping service is great. Breakfast is OK - it does include some hot items. Now for the bad: The halls smell. Not a little. Lots. Like skunks. It appears that anyone who cooks any sort of fragrant food the smells get funneled into the halls and stay. We have been there 30 days, and it pretty much always smells.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary B, Manager at Residence Inn Palmdale, responded to this review, November 28, 2011
Greetings!

Thank you for your comments. We apologize that your experience did not meet the standards that we strive for and appreciate your feedback. We will look further into this. Please allow me the opportunity to correct this if you could give me a call at your convenience. We hope that you would allow us another opportunity to provide a much more enjoyable experience.

Sincerely,
Zachary Bird
General Manager
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San Diego, CA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 2, 2009

We arrived @ 3pm and our room was ready as expected. We opted for a 2 bdrm suite as we have 3 children, 2 of them teenagers. Spacious rooms each with their own bath, full kitchen, full size fridge, stove, micro, dishwsher, pots pans plates etc. Didn't really use any of it but if we had it would have been nice. Rooms were clean, stocked with towels, what you would expect. Only complaint on the room was the finish on the cabinets in kit. and baths were a little worn, (I'm probably way to picky). Separate living room with TV, sofa bed and chair, sm dining table. Breakfast was included, very nice standard complete. There was a huge soccer tournament going on so the staff had to hustle to keep the food filled but they did a good job. Pretty small dining area compared to others but adequate. Indoor pool & jacuzzi - pool wasn't warm but jacuzzi was nice and hot. Strong clorine! Friendly staff. We paid $179 + tax. Not bad for a full 2 bdrm suite with 3 tvs and free breakfast. Great for a family, there were 5 of us, 2 shared a queen bed.

  • Liked — great value for the money
  • Stayed January 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zachary B, Manager at Residence Inn Palmdale, responded to this review, November 28, 2011
Greetings!

Thank you for your feedback, and we are glad that your family enjoyed the amenities at our hotel. Feedback such as yours prove why our Residence Inn Palmdale hotel is a preferred destination for many of the families attending the soccer tournaments in Palmdale and Lancaster. We offer clean and spacious Studio, 1-bedroom, and 2-bedroom suites. In addition, each suite has a kitchen and dining area for your family meals.

We hope to see you in 2012! Please let me know if we may have the honor of welcoming your family back at our Residence Inn Palmdale.

Sincerely,
Zachary Bird
General Manager
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Additional Information about Residence Inn Palmdale

Address: 514 West Avenue P, Palmdale, CA 93551
Location: United States > California > Palmdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Palmdale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Palmdale 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Palmdale Residence Inn

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