Honors Diamond, frequent business traveler. One night stay. I stay at properties at all levels while traveling and try to take all on their own merits and levels of intended service - this is a suburban midline property, and a great one.
Terrific value and nice business stay. Rooms are clean, recently updated, and pleasant. Front desk staff were polite, friendly and helpful when I arrived in the dark and had trouble locating them behind the mall. Wifi works well, and most remarkably the room service food was fresh and tasty - and I'm a foodie (hint: chicken fajita). I know it's just an HGI, but seriously: wow. Nothing luxurious or remarkable, except that everything at this property is done perfectly. If only all other HGIs and Hamptons were even close, one would never even need to consider four star properties.
Congrats to the staff and management, and thank you. Those who may think I'm easy to please - read my other reviews.