Went there to purchase ice cream, only customers in store my father in law older gentleman had an emergency and had to use the bathroom while I was ordering he asked if they had a bathroom, and one of the two girls working said no, I then politely asked that my father in law had an emergency and I would pay if he could use it quick. They said no he could not, smiling. I understand they have company policy and procedures but common sense and compassion must also come in to play when dealing with customers. I was very dissatisfied with the way they handled it. I paid and left the restaurant
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