We have stayed at this Inn 3 times. We booked our last time thru an online site requesting a double Queen room on the top floor. On our third time back we were given a top floor room with 2 Queens. Mr. Ravel , the manager moved us the next day to bottom floor UNDER the stairs with a King. He stated he received only $35.00 for the room from the site we booked thru. He signed a contract with this booking site! What bothered us the most was Mr. Raval's imperious attitude. He made us feel like second-class citizens. His behavior was punitive. He gave us the opposite of what we requested , almost in retaliation. We will book else where next time. The owner needs to take notice of the comments. Our ratings are based on Mr. Ravel, only.
- Official Description (provided by the hotel):
- The Royal Sun Inn known as the “Best Kept Secret” in the desert, due to its ideal location in a quiet residential neighborhood, near the intimate Botanical Garden, away from the noise of the busy streets, yet conveniently situated to most attractions and the famous Downtown Palm Springs. ... more less
- Reservation Options:
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- Also Known As:
- Royal Sun Hotel Palm Springs