We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Flawless stay! We'll be back in a month!” 5 of 5 stars
Review of Colony Palms Hotel

Save Saved
You added Colony Palms Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Colony Palms Hotel
4.0 of 5 Resort   |   572 North Indian Cyn., Palm Springs, CA 92262 (Formerly the Palms at Palms Springs)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #19 of 69 hotels in Palm Springs
New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Flawless stay! We'll be back in a month!”
5 of 5 stars Reviewed June 13, 2012

My partner and I just returned from a fantastic few days in Palm Springs at the Colony Hotel. I have stayed here a few times but never had the opportunity to relax poolside as we did. The staff were gracious, attentive and friendly and the other guests' vibe was great.
The Colony Hotel's intimate scale was lovely and the ambiance around the pool was reminiscent of Palm Spring's golden years back in the day. The food and drink we had at the restaurant and bar, which open up to the pool, were delicious and everything made with fresh ingredients. Having stayed at a number of other properties in PS, the experience you get here can't be beat and the backdrop of the mountains behind the property is gorgeous.
Our room was a Superior King and we found the linens, bed and bathroom to be top notch. There is a lot of attention to detail.
We plan to come back in a month all the way from NYC expressly to stay here and hope to try a casita this time.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

574 people have reviewed this hotel

Traveler rating
    350
    123
    56
    22
    23
See reviews for
45
327
40
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Santa Monica, CA
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 2, 2012

This hotel calls itself "a four stars boutique hotel," but we give it five! We loved the old Spanish style which has been well preserved with the modern, renovated rooms. Sitting poolside has a nice ambiance and the restaurant is charming with amazing food. We can't wait to go back and plan to join their membership club complete with upgrades and resort credits. We prefer the Colony Palm to the large, modern Palm Springs hotels and find it very well priced.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2012

First found the Colony Palms last year on Jetsetter, and had an incredible stay in a casita. It was Palm Springs' restaurant week so we dined at Purple Palms nearly every night of our stay. But it was also incredibly hot in mid-June and quite a few of the local shops and restaurants had closed for the season. This year we returnedaim mid-April and took advantage of Colony Palms' amazing location to venture out a bit more. Our room was a deluxe king and I actually preferred it to the casita since it had a fireplace and leather chair. There are so many things to love about this hotel, but our favorites are the pool, the service and the fact that it's pretty adult focused. The pool chaises are plush, there were always plenty of towels and their strawberry mojitos and mint lemonades were refreshing. The service at the hotel is excellent in that it's unobtrusive and consistent. The housekeepers seem to work more quietly than at other hotels, and happily come back to your room if you missed them on their standard schedule. Turndown service with fresh baked cookies was a nice touch too. And when most hotels jump at the chance to charge guests for a late check-out, the team at Colony Palms was more than happy to extend us a little extra time since our flight was departing so late in the day.

Two areas for potential improvement would be the pillows - which are just too thick for my neck - and the elliptical in the gym which is so loud I wouldn't be surprised if I distributed the spa guests.

Overall, Colony Palms is an excellent hotel when you want to be centrally located, well taken care of, and are looking for a romantic getaway with poolside relaxation. I will absolutely be back next year.

Note: although we found the hotel on Jetsetter, I'd recommend booking directly with the hotel. They honored the lower rate we saw online plus they put us in the most private casita.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montecito, California
1 review
4 of 5 stars Reviewed May 19, 2012

We normally stay at The Parker, and our first night in town we did. However, we felt like the Parker was really slipping in all areas so we went out exploring for other hotels in the valley. My wife and I really are big hotel snobs, so our standards are high. We looked at a bunch of hotels in the valley of which one was the Colony Palms. Out of the 6 hotels we toured, we were most impressed with what the Colony Palms had to offer. We checked into one of their Casista's and it was wonderful. The room was clean, the shower faucet was about to fall off but I fixed it. The safe was broken and the staff could not fix it, that was the only down side. Other than that, the rate we were paying for the Casitas was half of what we paid at the Parker for a smaller room. The food was great at the restaurant and the staff, most notably Sara, was very attentive. All in all it was a great couple of nights. BTW, the bed in casita 6 needs replacing, the springs were shot and was pretty uncomfortable.

Room Tip: Splurge on the Casitas, they have a private plunge tub on the patio. Make sure you ask the staff fo...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 18, 2012

My boyfriend and I really wanted to love this place but, similar to being on an extremely bad first date, decided to head-for-the-hills after an awful first impression. Which is not a great tribute when one is paying a small fortune for a hotel room, even if it is a very chic one.

Yes, the grounds are gorgeous and the people are pretty, but we chose the Colony Palms simply for relaxation and a quiet place to escape. What we ended up with was sleep-deprivation and the discomfiting sense that somehow we didn't meet the hotel's unspoken criteria for guests who get the better rooms. (More about that later.)

We deliberately made reservations for two nights through the hotel's website to avoid getting a substandard room and, at booking, also requested to be placed in a quiet location. So, naturally, our ground-floor room was located directly adjacent to both an ice machine and the world's loveliest dumpster, which evidently is open for business all night long. Another great feature of the room was being able to hear the guests above us clomping around until 3:45 a.m., impressively beating out our full-tilt white noise machine. Adding insult to injury, not only were we awakened after three hours of non-REM sleep to the melodic sounds of a hotel employee breaking down boxes directly outside our window, but it also happened to be trash day. Yay.

The front desk clerk curtly acknowledged the noise issues with both the dumpster and the rooms on the first level, as though she'd heard this complaint a million times before. She offered to move us to a different room (note: similar, not upgraded), but, being semi-intelligent, we concluded it would not be in our best interests to risk another expensive we-could've-flown-to-Hawaii-instead night of noise. And we were, quite frankly, insulted that the hotel did not appear to be at full capacity, yet we ended up in a "problem" room, leading us to assume that somehow we didn't appear to be wealthy enough, beautiful enough, or reality show character ready enough to rate something better.

Oh, did I mention the $100 "early departure" fee, which the desk clerk stubbornly and inexplicably refused to waive? Thanks, Colony Palms!

  • Stayed April 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2012

We loved our 3 nights at the Colony Palms! The grounds are so lovely and clean and are so well-maintained by the incredibly friendly staff. The pool rivals larger hotel pools, in a gorgeous setting of cabanas, the restaurant/bar and beautiful plantings. Plus the pool and hot tub are 24 hrs, so we woke up our first night at 2pm and had the whole place to ourselves to stargaze and enjoy the jets.
We arrived and didn't even leave for about 30 hours, getting room service or ate at the restaurant and spending time all over the property. Got a workout in the mini-gym, sat by the fire at night, hung out on the daybeds around the pool and had no reason to leave until dinner the 2nd night.
They accommodated all of our requests and made it a wonderful stay. Love the decor and simplicity of the rooms. Quality linens and products. (The pillows were a bit big for me, but no big deal. I slept hard.)
A special shoutout to the darling server Daniella, who kept us fed and hydrated.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
93 reviews 93 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 7, 2012

We stayed at the Colony Palms for two weeks this January, using Groupons. They upgraded us to a suite overlooking Indian Canyon Drive. Other reviewers have complained about the noise in this room. No doubt about it -- it's noisy during "rush" hours, but otherwise not too bad. We were seldom in the room, so it didn't really bother us. The room itself was spacious and had a cool bathroom. Like other guests, we loved the pool area. It's like a huge outdoor room with 50's style cabanas and lounge chairs. NOT NOISEY!!! During our stay, they had a jazz quartet at the pool for Sunday brunch. VERY enjoyable. We sampled the spa services, which were very good but rather costly. The hotel location is excellent for downtown Palm Springs activities. The website said something about not bringing children under the age of 3. Go with that advice. While the staff was gracious to our visiting 2-year-old grandson, our fellow guests clearly preferred an adult clientele. Our greatest disappointment was with the service. There were a number of service breakdowns, and the front desk was responsive but not proactive in addressing these. For example, every two days, the key code on our room door was blocked. The staff ultimately said that this had to do with the Groupons expiring every 2 days. But, for the entire 2 weeks, no one initiated a key exchange or offered an explanation. We just had to keep going to the front desk to get new keys. We did not expect the cleaning staff to give us new bath products every day, but they did not even check to see if we were low on shower gel and shampoo. Twice, I had to go to the front desk to request refills. My husband tripped at a hazardous spot in the paving. The desk clerk gave us incorrect directions to the local clinic. And then no one from the staff ever inquired about his injury -- until I pointed that out to the front desk manager. They didn't make an effort to protect other guests from a similar injury until I asked what they were going to do about it. Really, it was a very simple fix. Our billing was an absolute nightmare which did not got sorted out for 3 weeks after we left the hotel. One front desk person had assured us that we would get a single consolidated bill for our 2-week stay. The front desk manager ultimately told us this was totally incorrect because our Groupons were for 2-day stays. And yet, we did not receive "end of stay" invoices to approve every two days... it was just a giant mess. The big service bright spot were the car valets. They were ALL helpful, responsive, and friendly. PS on the restaurant -- very good but very expensive. Cheeky's is a great alternative -- just across the street.

Would I stay there again? Maybe. Loved the pool area.

  • Stayed January 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Colony Palms Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Colony Palms Hotel

Address: 572 North Indian Cyn., Palm Springs, CA 92262 (Formerly the Palms at Palms Springs)
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Palm Springs
#4 Top resorts Hotel in Palm Springs
#7 Spa Hotel in Palm Springs
#12 Romantic Hotel in Palm Springs
#19 Business Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Colony Palms Hotel 4*
Official Description (provided by the hotel):
Sophisticated Luxury Experience in the heart of Palm SpringsDowntown Palm SpringsSituated in Downtown Palm Springs and the Uptown Design District, this romantic hotel is close the Palm Springs Art Museum, Palm Springs Convention Center and the downtown shopping and restaraunt area.Restaurant and SpaThe hotel's restaurant is open for breakfast, lunch and dinner. Voted by Condé Nast Traveler as on the top new restaurants in the world, this popular restaurant features upscale Mediterranean cuisine.Luxury In-Room amenitiesHD LCD televisions include premium cable/satellite channels. Guestrooms also feature beds with pillowtop mattresses, premium down bedding, signature C.O. Bigelow amenities, full minibar with top shelf liquor. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Jetsetter, Tingo, Otel, Travelocity, BookingOdigeoWL, Priceline, TripOnline SA and Venere so you can book your Colony Palms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colony Palms Resort
Colony Palms Palm Springs

Owners: What's your side of the story?

If you own or manage Colony Palms Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.