we just stayed at the Palm Springs Viceroy with a large group to celebrate a birthday. i have stayed here before a few years ago (when it was still called the Estrella), and i dont know if my memory is just fuzzy/out of whack, but it seems the glamour that i remembered and was so wowed by has faded...
- the staff was definitely friendly and helpful (though not necessarily "accurate", see below)
- the decor is really cool/unique. i loved it, but my dad kept saying how "bizarre" it was... :)
- the location is great--its very close (walkable) to downtown, and the mountains directly behind the hotel are gorgeous
- the beds and linens are fabulous. everyone of us was raving about the beds. i need to find out what mattresses they use, and the sheets and towels are very high quality.
- the staff, though friendly, was a little spacey. when i asked the front desk woman where "Palm Canyon" was (a very well-known hiking/park area), she sent us to an entirely different place, "Taquitz Canyon". we figured it out and got where we wanted to be, but i was annoyed that they sent us out of our way.
- maybe i'm overly critical, or maybe this is a typical post-summer PS reality, but the landscaping was rather shoddy. the lawns were pretty much all dead, which i found to be a huge eyesore.
the (possibly) ugly.
- we stayed in two Deluxe Suites (Weatherly) and one two-bedroom Villa. the suites were nice enough, and the layout of the Villa was very cute and conducive to our large group for hanging out--but, here's where the BUT comes in--if you pay the rack rate for the villa, which i believe is around $600 a night--beware!!! (we had a smokin' good deal because i know someone who worked there) this is NOT a $600 a night room. its big and has a private jacuzzi and back patio, but there were far too many botched details to justify paying more than two-three hundred dollars a night. these are converted ancient bungalows (originals from the 30's i believe), and they show their age. when they revamped the place a few years back, they basically just slapped some paint over the existing structure and moved in the trendy furniture. the cabinets in the kitchen were borderline gross, the bathtub was hammered (though the water pressure was good), and the paint was chipping off of the tiles in/on the floor and walls, and badly needed to be repainted. also, the room slept 6 people (w pullout), and the "fully stocked kitchen" was not exactly that--we had i believe 4 plates, a random smattering of different sized glasses, and NO bowls. we had to eat our granola out of plastic cups we were smart enough to have brought along...
overall, it was an enjoyable experience, but if you have the money to blow on a really nice resort, i might shop around a little before committing to the Viceroy. i would stay there again, but only if i find it at a good, reasonable rate (thru internet/summer specials, etc.)
- Also Known As:
- Viceroy Palm Springs Hotel
- Viceroy Palm Springs Hotel Palm Springs
- Viceroy Hotel Palm Springs
- Palm Springs Viceroy Hotel
- Official Description (provided by the hotel):
- Since its origins in the 1930s, Viceroy Palm Springs has redefined the ultimate Palm Springs Spa Resort experience. Luxuriously updated by Kelly Wearstler to reflect the Hollywood Regency Style popular during the desert’s original glamour era, Viceroy Palm Springs offers first-class personalized and intuitive service and amenities that guarantee a memorable experience. Experience the hotel recognized on Conde Nast’s Hot list of hotels and our Estrella Spa which was voted number 16 of the top 50 Hotel Spas in the US by Conde Nast Traveler 2011. ... more less
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