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All 68 Palm Springs hotels

Viceroy Palm Springs: Traveler Reviews

4.0 of 5
415 South Belardo Road, Palm Springs, CA 92262
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Ranked #32 of 68 hotels in Palm Springs
Most recent review
4 of 5 stars Reviewed October 25, 2012
Gail G Strathaven, United Kingdom
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568 reviews from our community

Traveler rating
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    76
    49
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Families
54
 
Couples
270
 
Solo
25
 
Business
26
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Strathaven, United Kingdom
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Pleasant boutique Hotel”
4 of 5 stars Reviewed October 25, 2012

Stayed here for 1 night on our California/Las Vegas Road Trip. The first room we had was very large with a very spacious bathroom and a terrace that looked onto one of the 2 swimming pools. It was very tastefully decorated. Unfortunately after returning from the pool our bathroom was flooded. Luckily we hadn't unpacked. We were moved to a 2 bedroom villa which was exquisite but very noisy as there was a wedding on very nearby. There were 2 ensuite bedrooms, a living room and a kitchen. It was very white. The bed was very comfortable and the air conditioning was excellent. Breakfast was very nice and the service was excellent. The service on reception was just ok. We had 2 free spa vouchers but were unable to use them due to our short stay at the hotel and were disappointed when not even a free drink was offered as a courtesy. Hotel is close to centre of town and within walking distance. Valet parking service.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Beautiful Boutique Hotel”
5 of 5 stars Reviewed October 17, 2012

A stunning little gem hidden in Palm Springs, great location for central access.
Friendly staff and extremely comfortable and clean rooms, 3 pools and spa.
Valet parking included, would absolutely recommend and stay again.

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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kaytew about Viceroy Palm Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quebec
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“jewel of the desert”
5 of 5 stars Reviewed October 17, 2012

We stayed one night in this place, in october. We had seen good comments in a guide, before booking. The hotel is hidden like a jewel, with a small entrance behind city center. We were welcome with a fruit plate in the room. The pool area is just perfect for relaxation, well designed and cosy: perfect place for real vacations. We had a great diner just next to the pool: great food, service with great attention. This place really take care of the customers. Don't hesitate to go: you will feel like the king or the queen on the place!! Really, a perfect stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask toujoursavacances about Viceroy Palm Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Friendly staff, nice location but out of age and dirty”
1 of 5 stars Reviewed October 16, 2012

The first room I got was awful. Bad smell of an old AC (not efficient at all !!!), horrible odor in the closet. I decided to keep my belongings unpacked.
They kindly moved me to another room.
Same closet’s odor, roaches in the bathtub, bathtub coating used…
This is the story, the hotel is not well maintained.
It has to be rebuilt and not only refurbished!
Never again, despite the fact the staff is really great.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
Ask Julian5763 about Viceroy Palm Springs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Shields
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Fantastic”
5 of 5 stars Reviewed October 15, 2012

My wife and I stayed for a few days in the Viceroy, Palm Springs, and had a fantastic time. The hotel was clean and the decor very tasteful. The staff were all very friendly and most helpful, especially Roxy on reception.
The location is central, the pool areas, grounds and all areas were beautifully kept and so relaxing after a busy week in Las Vegas.
A brilliant hotel and very highly recomended.
Brian and Vivienne from England.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Viceroy Palm Springs

Also Known As:
Viceroy Palm Springs Hotel
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Address: 415 South Belardo Road, Palm Springs, CA 92262
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotels in Palm Springs
#16 Romantic Hotels in Palm Springs
#21 Family Hotels in Palm Springs
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Since its origins in the 1930s, Viceroy Palm Springs has redefined the ultimate Palm Springs Spa Resort experience. Luxuriously updated by Kelly Wearstler to reflect the Hollywood Regency Style popular during the desert’s original glamour era, Viceroy Palm Springs offers first-class personalized and intuitive service and amenities that guarantee a memorable experience. Experience the hotel recognized on Conde Nast’s Hot list of hotels and our Estrella Spa which was voted number 16 of the top 50 Hotel Spas in the US by Conde Nast Traveler 2011. ... more   less 
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