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“Pleasant boutique Hotel” 4 of 5 stars
Review of Viceroy Palm Springs

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Viceroy Palm Springs
4.0 of 5 Hotel   |   415 South Belardo Road, Palm Springs, CA 92262   |  
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30% off Autumn Stays
Ranked #35 of 69 Hotels in Palm Springs
Strathaven, United Kingdom
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
“Pleasant boutique Hotel”
4 of 5 stars Reviewed October 25, 2012

Stayed here for 1 night on our California/Las Vegas Road Trip. The first room we had was very large with a very spacious bathroom and a terrace that looked onto one of the 2 swimming pools. It was very tastefully decorated. Unfortunately after returning from the pool our bathroom was flooded. Luckily we hadn't unpacked. We were moved to a 2 bedroom villa which was exquisite but very noisy as there was a wedding on very nearby. There were 2 ensuite bedrooms, a living room and a kitchen. It was very white. The bed was very comfortable and the air conditioning was excellent. Breakfast was very nice and the service was excellent. The service on reception was just ok. We had 2 free spa vouchers but were unable to use them due to our short stay at the hotel and were disappointed when not even a free drink was offered as a courtesy. Hotel is close to centre of town and within walking distance. Valet parking service.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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692 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Nottingham, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2012

A stunning little gem hidden in Palm Springs, great location for central access.
Friendly staff and extremely comfortable and clean rooms, 3 pools and spa.
Valet parking included, would absolutely recommend and stay again.

Room Tip: ask on your booking
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quebec
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 17, 2012

We stayed one night in this place, in october. We had seen good comments in a guide, before booking. The hotel is hidden like a jewel, with a small entrance behind city center. We were welcome with a fruit plate in the room. The pool area is just perfect for relaxation, well designed and cosy: perfect place for real vacations. We had a great diner just next to the pool: great food, service with great attention. This place really take care of the customers. Don't hesitate to go: you will feel like the king or the queen on the place!! Really, a perfect stay.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed October 16, 2012

The first room I got was awful. Bad smell of an old AC (not efficient at all !!!), horrible odor in the closet. I decided to keep my belongings unpacked.
They kindly moved me to another room.
Same closet’s odor, roaches in the bathtub, bathtub coating used…
This is the story, the hotel is not well maintained.
It has to be rebuilt and not only refurbished!
Never again, despite the fact the staff is really great.

  • Stayed October 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Shields
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 15, 2012

My wife and I stayed for a few days in the Viceroy, Palm Springs, and had a fantastic time. The hotel was clean and the decor very tasteful. The staff were all very friendly and most helpful, especially Roxy on reception.
The location is central, the pool areas, grounds and all areas were beautifully kept and so relaxing after a busy week in Las Vegas.
A brilliant hotel and very highly recomended.
Brian and Vivienne from England.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2012

From the valet to the wait staff, this was the perfect get away place for us. We loved the pool area and the grounds. It is close to the mountains so no wind. We just had a magnificent breeze to enjoy. The spa is wonderful too. Will be visiting more often!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2012

Was pleasantly surprised at how much we enjoyed our stay at the Viceroy. The location is great - a block away from the main restaurant/shopping area of Palm Springs but quiet. Outdoor space at the Viceroy was excellent - very charming with three pools (two adult, one family) and lovely gardens. The Wednesday night champagne and music night was the best - the singer was exceptional and well worth planning your stay around. He also plays Saturdays at the Viceroy. Staff was fantastic - very much an "small town inn" feel with nice attention to detail. I would say that the rooms are fairly tired but the staff and outdoor space more than made up for it.

Room Tip: The little cabins are charming - we stayed in the hotel portion and were transferred to a downstairs...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viceroy Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Palm Springs
#11 Spa Hotel in Palm Springs
#19 Business Hotel in Palm Springs
#26 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Viceroy Palm Springs 4*
Official Description (provided by the hotel):
Since its origins in the 1930s, Viceroy Palm Springs has redefined the ultimate Palm Springs Spa Resort experience. Luxuriously updated by Kelly Wearstler to reflect the Hollywood Regency Style popular during the desert’s original glamour era, Viceroy Palm Springs offers first-class personalized and intuitive service and amenities that guarantee a memorable experience. Experience the hotel recognized on Conde Nast’s Hot list of hotels and our Estrella Spa which was voted number 16 of the top 50 Hotel Spas in the US by Conde Nast Traveler 2011. ... more   less 
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel

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