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“Reliable and great location” 4 of 5 stars
Review of BEST WESTERN PLUS Las Brisas Hotel

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BEST WESTERN PLUS Las Brisas Hotel
3.0 of 5 Hotel   |   222 South Indian Canyon Drive, Palm Springs, CA 92262   |  
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Ranked #23 of 71 Hotels in Palm Springs
Pasadena, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Reliable and great location”
4 of 5 stars Reviewed February 15, 2014

Our stay at Las Brisas met all expectations - reliability of Best Western and extremely convenient location to all of the shops downtown. We have tried several hotels in the area and based on location and room quality, this seems one of the better values.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 16, 2014
Dear Cynthia A., Thank you for your nice words regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. Staff and management take great pleasure in providing beautiful grounds, courtyards and recently renovated guest rooms for all guests to enjoy. We will always try to exceed expectations and hope all guests have a great experience at our wonderful hotel in the heart of Downtown Palm Springs. Again, thank you for your nice comments and we hope to continue to earn your business when you visit our wonderful Palm Springs village. Happy travels from all the staff and we look forward to seeing you in the near future. Sal Rodriguez, Manager.
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919 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Toronto, Canada
Top Contributor
140 reviews 140 reviews
28 hotel reviews
Reviews in 58 cities Reviews in 58 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed February 14, 2014

This was a very pleasant hotel for exploring Palm Springs area. It was located near Palm Canyon drive so you can park the car and walk to nearby shops, restaurants and even the Art Gallery. The grounds were impeccable with views of the mountains. Wife and I had a room further back from street so it was private and quiet. Parking near our building was not a problem for unloading the car and it was great to be able to walk around the hotel and downtown area while feeling safe. Breakfast was included and we had a delicious omelet made to order at the omelet station. Staff were all very helpful, professional and friendly. Would definitely stay here again.

Room Tip: Ask for a room in building further back from street for a quiet stay.
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 16, 2014
Dear Scuba312, Thank you from all the staff at our Downtown BW PLUS Las Brisas Hotel. We are glad you enjoyed your recent stay and hope you have an opportunity to have lunch or a cocktail poolside during your next visit to our hotel. Again, thank you for your kind words and we hope to see you soon from all the staff at Las Brisas! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laguna Beach, California
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2014

Comfortable, clean, and quiet. Easy walk to town, Palm Springs Art Museum and restraunts. I recomend the fish grill right across the street. Good breakfast. Good size pool for children or adults. Outside grill if you need a snack or light meal.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 16, 2014
Dear Pcoop2244, Thank you for your words regarding your visit to our Downtown BW PLUS Las Brisas Hotel. Staff and management take great pleasure in providing beautiful hotel grounds, courtyards and water features at Las Brisas. All guest rooms have been been upgraded to BW PLUS standards and better as required by the Best Western brand. Again, thank you from all the staff at Las Brisas for your kind comments and we hope to see you soon! Sal Rodriguez, Manager.
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Green Bay, WI
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2014

Great location, excellent staff, well run and beautifully maintained. The rooms are good sized the bathroom was spotless. Patio, pool area very nicely done, breakfast is a real plus. Patio drink service. Would highly recommend

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 16, 2014
KathyGreenBay_WI, Thank you for your nice words regarding your recent visit to our Downtown Best Western Plus Las Brisas Hotel. We take great pleasure in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. Again, thank you for your nice words from all the staff at Las Brisas! Sal Rodriguez, Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 13, 2014

Very nice place to stay; clean and quiet; nice pool area and floral displays; also very good breakfast Would recommend to anyone who wants a quiet hotel and also wants to be near lots of good restaurants and shops

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 16, 2014
Dear BarbZ., Thank you for your nice comments regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. We take great pleasure in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. Again, thank you for your nice words and we hope to see you soon! Sal Rodriguez.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
belmont shore, ca
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 12, 2014

I just realized that I had started this review months ago but became so angry while writing it, I decided to take a break and return to it. Here was our experience. A girlfriend and I planned a Christmas shopping trip to Palm Springs for a little R&R girls weekend. On arrival, the grounds were really pretty. The hotel is in a convenient location because it was walkable to the restaurants and shopping. The front desk was kind and helpful (at first.) We stayed for 2 nights and left. The room was a typical room, nothing special but clean enough. In the morning, we were woken up just before 7am by housekeeping vacuuming outside of our door. It was terribly loud and way too early in the morning to be making so much noise in a place where people are sleeping. The second morning the same thing happened but it was around 0730 instead. We eventually were able to fall back to sleep for a bit, then the blowers started by the gardeners! We decided to get up and start getting ready way earlier than we wanted to be up. The manager then called us in our room and told us that our CAR WAS BROKEN INTO. Somebody has smashed our back window and stolen a shopping bag of goodies that we had just purchased. The manager apologized and said he would look into it and review the video footage they have of that area and would get back to us. We were so upset, our quick, cheap little trip away was now costing an additional $500 to get her window fixed and we had to spend half the day on the phone with insurance and window replacement people to come out and fix it. The manager, Sal, was very matter of fact about the policy that they are not responsible for any damages and we felt that we were bothering him when we had additional questions about the review of the video footage and about police reports, etc. At one point when we were asking him questions, he completely changed the subject and stated next time we stayed with them we should contact him. YEAH, RIGHT! We would not stay there again , EVER. We talked to some locals and they informed us that there is a low income housing building called "crack towers" right next door to this hotel, that it is dangerous at night and we should not be walking around that block by ourselves. We did see multiple sketchy characters walking around this particular block. So, our supposed to be cheap, fun little getaway was full of stress. We were ripped off, woken up early and upset by the managers poor attitude and lack of sympathy. I would stay at Hard Rock next time. The price was similar this time of year but we went with the one that was "a little bit cheaper" and we paid for it in the end.

  • Stayed December 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 15, 2014
Dear lbjenny, I would like to apologize for not exceeding your expectations for our beautiful Downtown BW PLUS Las Brisas Hotel. Again, I am sorry you had to experience this during your stay at Las Brisas and hope you continue to visit Downtown Palm Springs as the community takes security very seriously and every effort is being made to protect and provide a great experience for all guests coming to Palm Springs. We wish you the very best from all the staff at BW PLUS Las Brisas Hotel. Sal Rodriguez, Manager.
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A TripAdvisor Member
3 of 5 stars Reviewed February 12, 2014

Room was very expensive for the weekend I stayed. I was also forced to move rooms as a preventative measure due to a plumbing problem but no compensation was offered. Breakfast was good but omelette/waffle station attendant was rude. Great location in the heart of downtown Palm Springs. The room was clean and beds were comfortable but I expected better. I left with mixed feelings for this hotel. If you don't mind paying a lot more for location then this is a good bet.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sal R, Manager at BEST WESTERN PLUS Las Brisas Hotel, responded to this review, February 15, 2014
Dear Tripadvisor Member, Thank you for your comments regarding your recent visit to our Downtown BW PLUS Las Brisas Hotel. I would like to apologize for not exceeding your expectations at our beautiful Downtown BW PLUS Hotel. Again, we take great pleasure in providing beautiful hotel grounds and recently renovated guest rooms for all guests to enjoy. Please feel free to call me at 760-325-4372 x3500 if you have any additional concerns for me to address. Happy Travels from all the staff at BW PLUS Las Brisas Hotel! Sal Rodriguez, Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Las Brisas Hotel

Address: 222 South Indian Canyon Drive, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Palm Springs
#9 Business Hotel in Palm Springs
#17 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Las Brisas Hotel 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Best Western Plus Las Brisas Hotel's convenient downtown location is ideal for both business and leisure travelers. The hotel features spaciously appointed guest rooms and suites, each complete with wireless high-speed Internet access and cable satellite television. This Southern California hotel is the recipient of the 2009 Best Western Director's Award for Quality with amenities such as an outdoor heated swimming pool and hot tub, poolside services, guest laundry, business center and meeting facilities. A complimentary full hot breakfast is available daily and guests will love La Cantina, the onsite restaurant and cocktail lounge. Don't forget to try our NEW date shakes! ... more   less 
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Also Known As:
Las Brisas Best Western
Best Western Palm Springs
Best Western Las Brisas Palm Springs
Palm Springs Hotel Las Brisas
Palm Springs Best Western

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