Ambushed at the front desk when checking in with a document indicating a daily fee of $20 as "resort fee" on top of the room rate already being paid! No mention of this fee on the website when booking or the reservation confirmation. Spent many hours each day of stay poolside watching other people just walk in off the street, use up the towels and enjoy the facilities for free (according to the staff, outside guests are to pay a $12 fee to use the pool, but clearly made no attempt to police this). I spent every day ordering food from the hotel restaurant, drinks from the hotel bar and I'm the one stuck with the resort fee everyday? Bad bad business.
- Official Description (provided by the hotel):
- Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more less
- Reservation Options:
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- Also Known As:
- Ace Hotel And Swim
- Ace Resort And Swim