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“Love the new Look!” 5 of 5 stars
Review of Hilton Palm Springs Resort

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Hilton Palm Springs Resort
3.5 of 5 Resort   |   400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605   |  
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THE GREAT SPA GIVEAWAY
Ranked #31 of 69 hotels in Palm Springs
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Love the new Look!”
5 of 5 stars Reviewed March 10, 2013 via mobile

We just came back from a weekend away at the HPSR. We have stayed a couple of times over the years, and I must say it ha improved 100%. We had an alcove suite with fantastic vistas to the mountains. The pool is wonderful and the staff and food quality is first class. I'll definately be back. Great for the kids too!

Stayed March 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
"Love the new look" Thank you so much! It was quite a project, but we couldn't be happier with the result. I am glad you and your family had a great experience. We look forward to seeing you all again soon.
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553 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
San Diego
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 8, 2013

The remodel is fantastic. Feels like a new hotel in downtown Palm Springs. The minute I walked into the lobby the staff greeted me, made me feel welcome and really set the tone for a great stay. Nice job Hilton Palm Springs. See you again very soon.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
New Hot Spot indeed, tell all your friends! Many thanks for the praise, we are so pleased with the renovation and finally being able to share our new vision with our guests. We look forward to seeing you again soon!
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1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2013 via mobile

I am a gold HH member, and have been a guest at this Hilton for over 15 years, and just completed a stay this past weekend. The remodel is about 99 percent complete, and the property looks great. I stayed in my usual alcove suite, with a beautiful sunset view over the mountains from the balcony. Nice new furniture, very comfortable bed, very quiet room. Pool area and re done bar is fabulous, with cozy seating and fireplace table. What stood about this stay was the service, especially poolside, where i spent the majority of 2 days. There was a team of servers, the bartender, and the pool attendant who were all absolutely amazing. Very attentive, friendly and prompt. The pool side food was very good. Im very impressed with the "new" PS Hilton, and will be back soon!

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
Thank you for the great review! We are really happy with the renovation and excited to share it with our guests. Our bar staff were delighted to recieve your praise and we all hope you return again soon.
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California
Top Contributor
53 reviews 53 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed March 3, 2013

This hotel is beautiful. Stop looking for a place to stay and book here. The furnishings are modern, clean and welcoming. The staff were polite and helpful. We stayed in a room with 2 queen beds. The decor was sleek and even with 2 beds it didn't feel cramped for space. We even had a balcony with a table and two chairs. One day we spent a few hours hanging out by the pool. They had ambient music playing. The volume was loud enough to be heard but not so loud it would give you a head ache. The pool staff were pleasant. I was approached by the bartender/server two different times to see if i wanted a drink or anything -no pressure- he just wanted me to know that he was there to serve me in the event I wanted any cool drink. The hotel is in a GREAT location. We walked off-site to eat breakfast at Sherman's Deli (one minute from hotel). The food there is amazing! One night we ate at a Mexican restaurant called Maracas -another good choice (five minute walk from hotel). There are lots of shopping within a few minutes walking distance from the Hilton. The Valet pointed out that there is a casino directly across from the hotel but we didn't go. It looked nice though. We will definitely come back again.

Room Tip: Use the valet service for parking your car. Ask for a room that overlooks the pool area.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
I am happy to hear you had a great experience with us, thank you so much for the feedback! We hope to see you again soon.
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Burbank, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2013

This Hilton Hotel is Beautiful!!! And the people that work there are So very nice and helpful!! You are close to the Downtown area,and so much to do is in walking distance from this Hotel! We had Great food at the Hotel restaurant--swam in the Beautiful pool--sat in the comfortable Lobby--my daughter and her Husband had Great massages in their Spa and our friends loved the Euculyptus and work out rooms! Great stay for all of us!

Room Tip: Love the rooms in the far back facing the Beautiful Landscape and pool area on the first floor!
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
Thank you for the amazing review! We are lucky to have a great team here and I will share your kind words with them. We hope to see you again soon.
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San Diego, California, United States
2 reviews
4 of 5 stars Reviewed February 20, 2013

The hotel is nice, a standard Hilton. The location is GREAT!
Be careful with the continental breakfast coupons! There is a BIG difference in "The Continental" and "The Continental Buffet."
Elements Spa is AWESOME! Very relaxing! Amanda was an AMAZING masseuse. I wanted to bring her home with me!

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 15, 2013
Thank you for your feedback, I am pleased to hear you enjoyed your stay with us. We really appreciate the special comments you made about Amanda, she is a great employee and we will share your words with her and place a copy in her file. Come back and visit us again soon!
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Orange County, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 19, 2013

We stayed here for the Tour de Palm Springs bike ride in February. We booked hotel late, when most options were sold out. The price was higher than expected, but the service we received made it worth while! We only stayed one night, and had to check out before the ride ended. The staff was so nice to let us use the spa facility to shower and clean up that afternoon, and safely store our bags and bikes. Many hotels are less than helpful at cycling events, so I was very pleased with the wonderful extra service we received! The rooms were nicely renovated, quite, and clean. Nice early am breakfast buffet too!

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shannon A, Rooms Director at Hilton Palm Springs Resort, responded to this review, March 4, 2013
I am happy to hear that you had such a nice experience with us. We are a big supporters of the Tour De Palm Springs and look forward to the event each year. I hope you return again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Palm Springs Resort

Address: 400 East Tahquitz Canyon Way, Palm Springs, CA 92262-6605
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palm Springs
#10 Top resorts Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Palm Springs Resort 3.5*
Official Description (provided by the hotel):
Hilton Palm Springs offers a perfect combination of location, amenities and distinctive service. Located in downtown Palm Springs, our resort features premium accommodation including 59 suites, 33,000sq ft special event space, Elements Spa luxury day spa and a variety of dining options including Al Fresco our poolside bar and grill. Whether you are traveling on business or looking for a peaceful retreat, the Hilton Palm Springs can provide you with the ultimate desert hotel experience. ... more   less 
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Also Known As:
Hilton Palm Springs Hotel Palm Springs
Palm Springs Hilton

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