Just back from a 7 day stay here, week of November 13th, 2013. The Palm Canyon Resort is really really nice! Great atmosphere all around this entire Resort.
We were on the third floor with our balcony facing Murray Canyon Rd, in the Palm Building. Hope this review helps someone who is trying to figure out what the current real deal is with this Resort, like I was.
When you arrive you immediately get a feel of relief that the Resort looks so nice. The room decor when you enter is really nice. The living room and dining room furnishings looked brand new. The mattresses looked brand new. They have nice tv armoires and end tables. We had three flat screen TV's in our two bedroom rental. The sinks and bathroom fixtures are old and not yet updated. So if this is important to you don't stay here yet. They are in the process of replacing these. For us this was not important at all. The old lavatory fixtures did not affect the overall feel of this upscale Resort. There are just too many good things to let the outdated bathrooms matter! We are picky people and we stay at high end hotels. Enjoy the low cost to stay at this Resort while you still can. No, they DO NOT bed bugs! I worried about this for nothing, because of the other reviews. When you get into your room and check everything out, it becomes clear this is not an issue. Although, any hotel. even 5 star hotels have isolated incidents with bed bugs on occasion because they are brought in by guests. They key is how the hotel handles those isolated situations!! I asked. The Palm Canyon Resort quarantines any room with any problem for a month and professionally treats the room. So don't worry about this at all, they know what they are doing at this very professionally run Resort.
They have quite a lot of planned activities at this Resort. When you arrive the Concierge hands out local maps and a calendar with daily schedule. Like basketball shoot-out, billiards nine-ball challenge, Adult water aerobics, morning nature walk, bocce ball challenge, poolside bingo, Wii game contest, adult yoga, movie night, Wii dance, kids arts & crafts. They also have a full indoor basketball court here.
Get there early to check in and secure a room with a view of the mountains or pool or both. Go check the room before you bring your luggage up, if you don't like it go back and ask for a different room. Management at this Resort cares. That is what we did. We arrived too late and all the view rooms were taken. However, the manager, Marcia, really took extra time to help us. We told her how important a view was to us and how much time we spend out on the balcony & she really cared! She was able to put us into a mountain view room the next day. Marcia made our vacation great! Also, we thought we would have had to pay a cleaning charge to switch rooms, but Evelyn at the front desk came up with a great idea. If we didn't need the midweek maid service then we would not be charged. So that was great. Thanks Evelyn.
Making your own breakfast & coffee in the full kitchen was easy and relaxing. We looked forward each day to sitting out on our private balcony with our coffee and then at again near sunset. Yes, there was some traffic noise, but it was easy to ignore it most of the time. It was just so relaxing looking out at the mountains, with the sun & warmth.
Ordered room service from "Splash" - the onsite restaurant twice (they serve breakfast, lunch and early dinner). The Blackened Chicken Wrap with fresh spinach was unexpectedly awesome. Even my husband who rarely likes chicken loved it. We had that twice. (Includes a nice green dinner salad side option, or french fries which we good tasting, but not hot. Fruit side option is a fruit cup, not fresh fruit). The Philly steak sandwich - with Mushrooms, peppers & cheese was really good too, little light on the meat portion though. The jalapeño crab poppers were fantastic. Could not taste any crab but the flavor was just great and the order was good sized, I think like 12 poppers if I remember correctly. The service was really fast from this place, only 15 minutes from time we ordered.
There is hiking right from this Resort! There are two hikes literally in the backyard of this Resort. The Lykken Trail is one (not recommended for seniors, which we are). However, you can still do an easy hike here. From the Resort on South Palm Canyon cross Murray Canyon Dr., you see the sign for the Lykken Trail up ahead there on the sidewalk. There is a dirt trail that goes just to the base of the mountains before the Lykken Trail starts that is easy. We also went a tiny way up the start of the Lykken Trail before it gets steep. About a 40 minute hike roundtrip from the resort. Nice rock formations to see there at the base of the Lykken Trail. Then there is a second nice flat hike right out back of the Resort too. It is such a pretty little hike, you will love it! Walk across Murray Canyon Dr on South Palm Canyon again and enter the vacant lot there right where the chain-link fence starts. Walk toward the raised walkway you can see there that runs along the golf course. That raised dirt path goes all the way to the club house of the golf course, so if you wanted to eat or drink something they have a restaurant there open till dark. It is about a 45 minute round trip walk from the Resort. We saw locals walking their dogs there, that is how we got the idea. Just make sure to be courteous and quiet when golfers are on the tee boxes or you might be asked to leave. You walk very close to the golfers many times, so this would not be a good hike to take noisy kids or yapping dogs. Sit at the tables in front of the clubhouse for a little bit and check out all the birds in the palms and bushes right there.
The third hike we seniors went on was at Indian Canyons, you pay to drive in to access this one. $7 each. It is super close to Palm Canyon Resort, only about a 5 minute drive and well worth the admission. Very nice scenic place and semi easy hikes inside. At the Palm Canyon Trail, we took it slow and just went to the bottom of Palm Canyon Trail and walked around there for about 15 minutes and then turned around and went back up the way we came down. (We spoke with two older men who had tried to do the entire Palm Canyon hike and they said they got lost for two hours, they looked quite panicky). Be sure not to miss the little waterfall hike. From the restroom area behind the trading post shop. It is only about 350 yards and easy if you go slow. It leads to a nice waterfall and rock formations. Although a local told us that waterfall stops during summer and droughts. Last, you can drive over to the other different trail area called Andreas Canyon/Murray Canyon and there are many more trails over there. We just walked a little around there and checked out the stream right there in the parking area. There was a free talk given by the ranger that was fun over there. Meet the Ranger right next to the parking area (they had two talks the day we were there at 10 & 1).
Get there early to check in and secure a room with a view of the mountains or pool or both. Go check...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.