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Extended Stay America - Palm Springs - Airport: Traveler Reviews

2.5 of 5
1400 East Tahquitz Canyon Way, Palm Springs, CA 92262
Hotel amenities
Extended Stay America - Palm Springs - Airport
Ranked #22 of 68 hotels in Palm Springs
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38 reviews from our community

    Trip type
Traveler rating
    21
    13
    1
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    2
Date Rating
Encinitas, California
1 review
“friendly and pleasent”
4 of 5 stars Reviewed January 24, 2013

Clean, quiet and welcoming environment. We were in the area for a tennis tournament, and even though we weren't sure how long our stay would be, they were very accomodating.

The staff was awesome! Rachel, Justin, Don, Jerry, Maria, Alicia, Dawn, Bandaeo, and Bill. thank you.
Sorry for any mispelled names...

We look forward to our next stay,
Barbara and Jerry

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jerry s about Extended Stay America - Palm Springs - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Palm Springs - Airport, responded to this review
January 28, 2013
I appreciate you taking the time to write such a great review of our property and most importantly, recognizing our staff by name. I'm thrilled that they made your stay relaxing and were accommodating while you were at the tennis tournament. Thank you for choosing Extended Stay Hotels. We look forward to seeing you again, next time you are in Palm Springs.
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Carlsbad, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Clean, Quiet, and just what you need!”
4 of 5 stars Reviewed January 23, 2013

This property is clean, quiet and just what you need in a quick overnight stay. Clean sheets and room, courteous staff and a quick grab and go breakfast! They have a fridge to keep whatever you need to stay cold. A microwave and toaster plus a two burner stove. Just what you need to have in a quick overnight stay.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask surfpup about Extended Stay America - Palm Springs - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Palm Springs - Airport, responded to this review
January 28, 2013
I received a copy of your review, and wanted to thank you for the positive comments about our property and amenities. It's great to hear that the staff was courteous and helpful during your stay. Thank you again for the review. We look forward to seeing you again, when your travels bring you back to Palm Springs.
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Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent Value, Clean, Not Fancy, Just Everything You Really Need”
4 of 5 stars Reviewed January 22, 2013

Clean, well-designed rooms, full-kitchen, take dogs. No frills but nicely done. Quiet all 4 times we've stayed there. Central location with spacious grounds and parking. Redecorated 2011.. A bargain for Palm Springs.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask L S about Extended Stay America - Palm Springs - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Palm Springs - Airport, responded to this review
January 23, 2013
Thank you for taking the time write a review of your stay. I'm thrilled to hear that you recongize our great value that we offer in Palm Springs. Thank you again for your review. We look forward to seeing you again, next time you are in Palm Springs.
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Chicago, Illinois
2 reviews
“Very good stay”
4 of 5 stars Reviewed January 11, 2013

Extended stay in Palm Springs do have a very clean room and very nice staff. We had a 11 month old baby with us and overall experience was really good. They also provide free internet. Definitely will stay here again.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ayimoz about Extended Stay America - Palm Springs - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Extended Stay America - Palm Springs - Airport, responded to this review
January 14, 2013
Thank you for taking the time to write a review of your recent stay with us. I'm so please to hear that you would definitely stay with us again in the future and that our associates were friendly and the rooms were clean and fresh. We look forward to havin you stay with us next time you are in Palm Springs.
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San Diego, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Ghetto!!! Police are there all the time.”
2 of 5 stars Reviewed December 3, 2012 via mobile

Cars get broken into constantly ... Lots of druggies stay there. Something always shady going on outside. Never felt safe. It's better to pay more and stay somewhere nicer with more security and better clientele.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask HotStud1 about Extended Stay America - Palm Springs - Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Palm Springs - Airport, responded to this review
December 11, 2012
We appreciate your feedback in regards to your stay at our hotel. Please know that the staff and I work extremely hard to provide all of our guests with friendly service, comfortable surroundings and a safe environment. I am truly saddened to hear that we did not meet these expectations.

If a guest has a bad experience at our hotel, we are always available to assist with remedying the issue and to ensure that it does not affect our other guests. I am sorry that this was not communicated to you upon check-in and that we did not have the chance to fix the issues you experienced.

In response to your comments, I have spoken with the staff and reviewed our communication plans as well as our safety procedures. It would be our pleasure to have you stay with us again to show you our redoubled efforts. Please contact the hotel directly, and I will be happy to help you with your reservation.
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Additional Information about Extended Stay America - Palm Springs - Airport

Also Known As:
Extended Stay Palm Springs Hotel
Extended Stay Palm Springs Hotel Palm Springs
Extended Stay Palm Springs
Palm Springs Extended Stay
Address: 1400 East Tahquitz Canyon Way, Palm Springs, CA 92262
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Palm Springs
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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