Never spent $210/night for a hotel -- so this was a big deal for our family. I have 2 very active sons, 11 & 9, so chose this hotel largely based on the fact there was a tennis court. Kids were excited when we saw the front of the hotel (only stayed at budget -- Travelodge, Hotel 6's in the past). They couldn't wait to see the room, and tour the whole place! The room was OK. Although when we checked in the lady at the desk said it was a nice room, and recently remodeled -- the furniture was still pretty 80's. The pull out bed was uncomfortable, and the tv wasn't centered on the bed. The kids were looking forward to watching a TV of their own at night time, but it was hard to see from the bed. They should put it on a swivel instead of attaching to the wall. Reviews said you could get movies from the front desk, which is true. However, all the movies are VHS -- so the quality was pretty poor.
The "master" bedroom was 80's. You know how you can tell a room by the comforter on the bed? You'd think when they "remodeled" they would also update the comforter! That came off immediately. However, the bed itself was very comfortable! I'm picky about pillows (hate flat, hard ones) -- I have to say the pillows were awesome!
Now to the bathroom(s). NO counter space in either bathroom. Fixtures in the bathroom were definitely updated and nice, but the "low flow" nozzles on the shower head made the showers sting! For that price, I thought there'd be half way decent shampoo/creme rinse offerings (so I didn't bring my own). Nope. Shampoo was bad, and creme rinse awful. Couldn't get the knots out of my hair even using 1/2 the bottle and leaving it on there for 3 minutes (in the stinging shower). Bring your own! If this was a "budget" hotel -- I wouldn't complain. But, I spent almost $500 for 2 nights. C'mon! The flat screen TV in the master is too small. Hard to see from the bed.
OK, to the resort. Kids were so excited to check it out:
Pools: Too small, thus overcrowded. Kids didn't want to go in either of them! All the guests were middle-eastern, so they just felt "weird" being around so many people speaking a different language. Don't get me wrong -- I'm not prejudice, we just felt out of place. There were hookas everywhere! My kids said "Mom, they've got bongs!" Not only did everyone have one on their patios, but they brought them to the pool areas (and took up the few tables that were there).
The tennis courts were nice, but could have used a "blow off" as they had lots of leaves, etc. on them. The racquetball courts were a nice surprise, as my kids had never played it before. They give you racquets and balls (but no goggles) at the front desk (no charge). The courts were really nice and well lit. There's also a ping pong table between the 2 courts, so we could switch off with the kids. That was cool. They need new paddles though, as the covers were falling off.
We "borrowed" bikes for a little ride -- that was nice. They have a room where the bikes are and you pick the one you want. Not much of a selection for kids (only 3) and more of a selection for adult "cruisers." The one that "fit" me had a flat tire -- so I had to go with one that didn't really fit but was adequate.
Our second floor room (#42) had an obstructed view of the mountains -- but not at all private as there's a patio right across from you. The guests at the downstairs room across from us stayed up late, socializing (over the hookah of course) and kept us up. I asked nicely if they could keep it down as my kids were trying to sleep. They just looked at me like I was crazy.
To sum it up, it was OK. Perhaps my expectations were too high. Won't stay here again.