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“Groovy Parker is fab but can use some attention in areas” 4 of 5 stars
Review of Parker Palm Springs

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Parker Palm Springs
4.0 of 5 Resort   |   4200 E Palm Canyon Dr, Palm Springs, CA 92264 (Formerly Le Meridien)   |  
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Rates starting at $159
Ranked #28 of 71 Hotels in Palm Springs
Fullerton
1 review
“Groovy Parker is fab but can use some attention in areas”
4 of 5 stars Reviewed April 8, 2013

Great valet and front desk. Very informative although we got in quite late so i feel we were thrown in the back north building with a parking lot view:(.. Room was clean and stylish but in the back of he bus so to speak. The grounds are really fun to walk and you'll even get to hang with humming birds and bunnys. We didn't get a chance to use the pool area but it looked nice and clean and very chill and relaxing. One gripe I have and I've been there a few times. The outdoor cafe seating is filthy. The cushions along the wall seating ugh. I couldn't stand to sit in the grime as well as the mad amount of flies. No way could I eat a meal in that situation. We left and went to the ace hotel. Sorry Parker I love u but I draw the line. Otherwise great place for a stylish getaway.

Room Tip: Ask for a room with a garden view or balcony.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear PenelopeF736,

Our Blueberry Pancakes are famous. Rightly so. The bad part is they stain anything they touch, including the cushions. For this reason we have an in-house upholsterer to constantly refinish the chairs.

I am confident you will not find the same issue during your next visit.

Thank you for your continued loyalty. Please let me know the next time you're headed this way.

Warm regards,

Brandon McCurley
General Manager
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1,322 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (311)
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English first
Glendale, California
1 review
4 of 5 stars Reviewed April 8, 2013

The Parker's grounds were simply gorgeous and me and my kids had a great time sitting in little alcoves and relaxing in the hammocks. Had fun with the giant sized chessboard and ping pong on the sand. The croquet lawn was precious and we would have loved to play if it hadn't of been too hot when we stumbled upon it. The staff was professional, courteous, and always ready to help. The spa was divine, and I was lucky enough to travel with my mother in law who helped me with the kids while I indulged. Rooms were spacious and well maintained. We could smell jasmine and honeysuckle from our balcony. Only gripe is the family pool. For me it wasn't the size but the fact that the family pool didn't have a bathroom nearby. You have to walk quite a ways to get to the nearest one and if you have kids you know that's a problematic. By the middle of the afternoon the hot tub water (which is perfectly nice and warm for the kids not HOT) was yellow. You can imagine why. The decor is fantastically hip and a great nod to mid century modern- tongue in chic while paying homage. My kids actually loved it, my oldest - 8- really enjoyed sitting in the hanging chairs in the lobby.

Room Tip: If you're staying with kids, get a patio room by the pool or you won't have a bathroom nearb...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear KerriT769,

We're tickled pink that you so thoroughly enjoyed all of the unique and luxurious elements of the Estate. The Parker Palm Springs provides a wide variety of private areas and activities that leaving the Estate is simply not a thought.

Your observation of the restroom access at the Silicon Valley pool is a new point not previously expressed by our guests. It provides us an opportunity to consider and find a solution.

Thank you for your constructive observation and loyalty.

Sincerely,

Brandon McCurley
General Manager
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new york
Level Contributor
5 reviews
4 of 5 stars Reviewed April 8, 2013

Overall a great fun and unique hotel stay - good for groups, families, couples - the whole gamut.

Hotel grounds and services have lots to offer- an Alice in Wonderland-ish maze layout with lots of quirky past times from croquet to smores at the firepit (order from room service!) - and a pretty stunning spa.

Our stay fell between Spring break and Coachella but we did have a huge wedding party take place that same weekend and the 30 year old somethings guests did come across as teenage spring breakers taking over the entire (adult) pool.

Room on ground floor south building had sweet views of the garden but could hear the water pipes (and more) from the upper floor so perhaps worth requesting a upper level room to avoid such noises.


Overall fun - would recommend to try at least once!

Room Tip: Try the higher floor rooms!
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear paristexas999,

The Estate has a unique ability to transport our guests to a happy place! A place where you can appreciate beauty without pretension and luxury without formality.

When you're next ready for a weekend of indulgence please contact us so we can prepare another amazing weekend.

Looking forward to see you again soon.

Kind Regards,

Brandon McCurley
General Manager
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Las Vegas, Nevada
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

Nice hotel, poor level of service for the high tariff. I made my reservations months ago, prepaid for two rooms, one of the rooms was to be a double, yet when I arrived as a late arrival they had apparently "given it away" to another guest. When I insisted on getting the rooms I had prepaid for, the clerk excused herself and went talk with a manager. After several minutes, she returned and stated that she couldn't help me and all she could do is provide a "rollaway" bed. I reluctantly agreed to this solution. After an hour of waiting for the rollaway, I called the front desk, and they informed me that they were all out of rollaways, and forgot to call! It felt like intentionally bad service. This venue calls itself a "four star" venue, I would rate it a "negative" star! This place is way over-rated. If you want to pay a large fee for a terrible place, this is your destination. Otherwise avoid it like the plague!

  • Stayed April 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear DoctorDubious,

Your experience is very disappointing to read. It is not indicative of the personal touches and attention to detail we embrace.

I would welcome the opportunity to speak further should you be willing. Please feel free to contact me at bmccurley@parkerpalmsprings.com.

Sincerely,

Brandon McCurley
General Manager
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Brooklyn, New York
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 8, 2013

Came to the Parker for a close friend's wedding... ended up being the most perfect place to hunker down with all our friends for the weekend. Loved the design of the hotel, and the grounds are like a lush rainforest.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear impossibilia,

We're pleased that your friend's good fortune presented the opportunity for you to experience the Parker Palm Springs. There are direct flights to Palm Springs from NYC now, so it is easier than ever to come back and soak up the Happy Chic vibes.

Best Regards,

Brandon McCurley
General Manager
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Los Angeles, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 7, 2013

We stopped at the Parker for one night on our way back from a stay in Joshua Tree, with our 4,8 year old. We ended up spending two full days here. We stayed and hung out after check out. It is a really funky place. Definitely like stepping back in time to old glam California. The decor is really cool. I liked that it was a nice place for adults as well. I didn't feel like I was staying at some cheesy kid land (AKA Rancho Las Palmas). We had a Lanai room, which was opened right out on to the kids pool. It was nice to be able to step out of our room and be at the pool. Also nice, because the bathroom is a shlep from the pool area.

We ate breakfast and lunch at Norma's. The lunch food was not very good and the service, while friendly was a bit slow, and it was HOT. The breakfast was great! My kids loved it. Although definitely a bit overpriced as in $20 a plate. Our breakfast was over $100 with drinks etc...

The grounds are lovely and a true oasis in the desert. We were there in spring break so perhaps they were a bit overwhelmed. But the service was not that great. We paid upwards of $500 a night for our room, and well it would be nice to perhaps have a little bit better service at the kids pool, where there were TONS of people. We often had to hunt down a server.

One other thing that really needs to be rectified....this place was crawling with kids and families. Great for us! Our daughter ran into a friend from school, and our son loved playing with all the other kids. That being said the kids/ family pool is SMALL! I mean really small, as backyard pool small. Don't get me wrong it's a lovely area with grass and a place for small kids to run around and the Lanai rooms are right there. It's just that when there are 25+ people crammed into this tiny square of a pool it's not very fun. I looked at the adult pool and there were like 10 people on loungers and NOT one person in the pool. One time I saw 1 person swimming. The families are the ones who are in the pool ALL day! Plus they are in larger groups and spend lots of money on food and drinks...give us the big pool! It's not uncommon for hotels to have a kids pool but it's usually the largest one and the adults can sun at a small pool. So I really loved the hotel...but me personally in palm springs where the pool is the attraction I would really like a bigger family pool.

Room Tip: Definitely want a room with a patio...and close to where you want to be.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear LAwestsidemama,

Thank you for your glowing praise of the Estate and overall experience. Spring Break can certainly test the limits of any hotel; however, we are pleased to say we emerged with another successful year under our belt.

The Silicon Valley pool is designated for all ages year round for consistency. It has been chosen as the best option due to it's proximity to guest rooms and the lawn as you have noted.

We hope to see you again next year, if not sooner.

Best Regards,

Brandon McCurley
General Manager
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Los Angeles, California
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 4, 2013

This stylish hotel in Palm Springs is a great getaway place for a few days. The best thing about it is the sprawling grounds, which are filled with lovely gardens, fountains, pools to splash in and hammocks to lounge in. The rooms were comfy too with a modern and chic vibe.

The only bump for me was the service, they may have just been having an off day, but when we arrived our bags were lost and did not arrive in the room for an hour, and this was after making multiple calls. Then later when I called to have the car brought up from the valet that wasn't done either and we we're kept waiting thirty minutes again. At the less than budget cost of $600 a night, this sort of thing should not happen. But again, maybe it was just an off day. On the plus side, the staff we're friendly helpful and welcoming. It was nice to try, but in the future I'll probably be going back to the Viceroy which is closer to town, and from my experience anyway, has better service at a better rate.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkerPalmSprings, General Manager at Parker Palm Springs, responded to this review, April 29, 2013
Dear Peter H,

We strive to be perfect at all times. The fact of the matter is, on this occasion, we weren't.

Our motto is "Always Happy, Never Satisfied". I can assure you, this day was reviewed as a team and addressed to ensure we have no repeat.

Please feel free to contact me at bmccurley@parkerpalmsprings.com the next time you're headed to Palm Springs. We'd love the opportunity to prove to you we are the best.

Kind regards,

Brandon McCurley
General Manager
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Additional Information about Parker Palm Springs

Address: 4200 E Palm Canyon Dr, Palm Springs, CA 92264 (Formerly Le Meridien)
Phone Number:
Location: United States > California > California Desert > Palm Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Palm Springs
#5 Spa Hotel in Palm Springs
#5 Top resorts Hotel in Palm Springs
#6 Luxury Hotel in Palm Springs
#15 Family Hotel in Palm Springs
#19 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Parker Palm Springs 4*
Number of rooms: 144
Official Description (provided by the hotel):
Imagine spending a weekend at your great aunt's home, an extremely elegant lady of indeterminate age. Her home, the Parker Palm Springs, is full of the kind of patina achieved by always purchasing the best, knowing that living well ages all things with a particular beauty. What is Happy Luxe? Happy Luxe is luxury without formality, beauty without pretension, elegance with comfort. ... more   less 
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Also Known As:
Parker Palm Springs Hotel Palm Springs
Meridien Palm Springs
Parker Hotel Palm Springs

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