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“Multiple Problems” 3 of 5 stars
Review of Caliente Tropics Resort

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Caliente Tropics Resort
2.5 of 5 Resort   |   411 E. Palm Canyon Dr., Palm Springs, CA 92264   |  
Hotel amenities
Ranked #32 of 71 Hotels in Palm Springs
Long Beach, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Multiple Problems”
3 of 5 stars Reviewed July 21, 2014

Have stayed at this property many times, but no more! The pool area and grass are great. The bed is comfortable. BUT----- Room type requested with advance reservation not provided and so-called "upgrade" was anything but. Room falling apart, shower not draining, blinds not working, hooks broken, toilet seat falling off. This property needs a serious overhaul. Management and front desk staff frequently missing in action. Billed for incorrect amounts on wrong credit card. On and on....

Room Tip: Don't bother requesting a specific room type -- you probably won't get it.
See more room tips
  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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924 reviews from our community

Traveler rating
    442
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    66
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Canyon Country, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

Chaz took care of our concern with the first room assigned to us. He was professional, friendly, and offered suggestions for things to do in Palm Springs. Room was clean and the bed was comfortable. The pool was inviting, plus the have a lift chair for people in wheel chairs at the pool.

At check out Caroline was very pleasant and stated she hope to see me again. Friendly vibe.
Will visit again.

Suggestions: face towels needed. Otherwise it was perfect.

Room Tip: Nice size rooms
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 1, 2014

MY worst hotel experience ever. It is old and run down, the air conditioner is as loud as a train, the pillows are completely flat, and worst of all the bedbug bites. We were so lucky they didn't come home with us. The whole town was booked up for golf tournaments and we ended up here. Never again.

  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brno, Czech Republic
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 1, 2014

Arrived by night, so we didn't have a chance to enjoy time by the pool. Our room for 4 people was spacious enough and clean. Friendly guy at the front desk. Left early in the morning, but the pool looked lovely in the daylight. If you need a place for a one night stand, don't be worry at all.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Top Contributor
108 reviews 108 reviews
54 hotel reviews
Reviews in 74 cities Reviews in 74 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 22, 2014

Stayed here for two nights this time, and it was just as good as the first time. The room was large and clean, and the wifi worked perfectly. Furniture is a bit dated, but still usable. Would definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthem, Arizona
Top Contributor
138 reviews 138 reviews
25 hotel reviews
Reviews in 62 cities Reviews in 62 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed June 15, 2014

The room was clean and modern, nothing fancy. The pool was nice and the location was convenient. Another example of mid-century modern, the decor was dated, but not old. The theme was 1950's Polynesian. It was fun and creative. Reminder, kids ARE allowed.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 11, 2014

I stayed here - not going to lie - just because I got a great price. I'm on a road trip and it's too hot to sleep in a car in Palm Springs. I realize sometimes it can be a gamble just getting a cheap room but we were pleasantly surprised! Beautiful location with a great view of the mountains in the desert. Air conditioned rooms, gorgeous pool. We had a great time, id definitely come back!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caliente Tropics Resort

Address: 411 E. Palm Canyon Dr., Palm Springs, CA 92264
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Palm Springs
#11 Business Hotel in Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Caliente Tropics Resort 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs

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