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“Service is 5 star...Hotel is average” 4 of 5 stars
Review of Caliente Tropics Resort

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Caliente Tropics Resort
2.5 of 5 Resort   |   411 E. Palm Canyon Dr., Palm Springs, CA 92264   |  
Hotel amenities
Ranked #36 of 71 Hotels in Palm Springs
San Diego, California
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
“Service is 5 star...Hotel is average”
4 of 5 stars Reviewed October 31, 2012

I was a little disappointed with this place after reading so many wonderful reviews on Tripadvisor. The service was excellent! Both ladies in the reception at our arrival were extremely friendly and professional. The room was clean and the bed was comfortable enough. The location is great, very close to downtown Palm Springs. I did not have a chance to use the pool area as I was only there for a night, but it looked nice! Overall, I might stay here again. I'm giving the hotel a 4 based on how great the service was. Without that, I would probably have rated it a 3. If you want a very basic hotel near downtown at a reasonable rate, you will be happy here.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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975 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orange County, CA
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 31, 2012

Al I have to say is go, all the other reviews have summed it up, a great place at a decent price which is pet friendly. This is our new hangout since the Holiday Inn down the street sold out and was ruined by it's new owners. We spent the summer staying at different hotels/resorts from Palm Springs to Indio, this resort by far fits my family the the best.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Torrance, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2012

We've stayed here three times over the last 5 years, and each time, I'm struck anew how wonderful this place is. Hanging out by the pool, I saw tattooed folks, a lesbian couple holding hands, a few people playing music, families with kids, 20-somethings drinking beer and BBQing... and the most amazing part?? Everyone was respectful and friendly and got along well. No gangsta rap, no kids screaming and running, no jerks blowing smoke in your face. Somehow everything meshes and everyone chills.

The room itself is pretty large and clean, with a small fridge for sodas and leftovers. The ice machine never seemed empty. The AC actually worked. There was a communal ashtray outside my room that needed some tending, and it was clean five minutes after I asked the front desk. Friendly staff.

It's a little outside the main downtown PS area, so you would need to drive most places.

We'll be back.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 28, 2012 via mobile

The reception was very nice. Friendly and polite front desk staff. Good coffee in the morning at the reception. There was no regular coffee available to brew in the room.
Although there was some maintenance done on the grass so you could not use the cabana's we did not mind. There was enough space for everybody and the pool area was well maintained. The room (we stayed in the King Suite) was nice. Quiet AC. Although the bathroom was not very spacious the room was very nicely decorated and felt like a tropical treat. We had booked this room through Venere, and was quite a lot of money, however maybe it was more expensive because our stay was during the weekend. Overall we had a very pleasant stay and would defenitely stay here again.

Stayed October 2012, traveled as a couple
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Hamilton, Montana
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 28, 2012

I made a last minute reservation for this hotel. I spoke with Sadie on the phone is she was utterly charming. It was our first time going to Palm Springs. Upon our arrival, we were so happy with the hotel, we changed our plans and stayed an additional night, which the staff was happy to accommodate. This hotel is still in the process of renovation. I understand there will be a restaurant/lounge and a fitness center by the time we visit next year. We got to meet Ed, the general manager and he was not only friendly, but clearly dedicated to this motel. The pool and hot tub were absolutely spotless and I swam for the first time in years. There are lovely little cabanas for soaking up some sun, a beautiful maintained grassy area for kids to play.
Our room had two beautiful queen beds which were very comfortable, the bathroom had plenty of room. We were given great recommendations by the staff. There is not a single negative thing I can say about this hotel or the service we received. Thank you to all, we will be back next year.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Churubusco, Indiana
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 26, 2012

Really nice clean big rooms in an OLDER motel. Just one over night stay, but pool area looked very well kept and clean. Also had hot tub right beside the pool. No breakfast, but did have in-room coffee maker, fridge, blow dryer,etc. Priced right! Payed 150.00 for a hotel room on ocean beach in San Diego that was in no way as nice as this one.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed October 26, 2012

While staying at Caliente Tropics I had the pleasure of being checked in by a young lady named Taccarra who was so helpful and sweet when we arrived. We had a very long trip with nothing but problems... but she was able to brighten our day with her sunny personality, her bright disposition and a winning smile!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caliente Tropics Resort

Address: 411 E. Palm Canyon Dr., Palm Springs, CA 92264
Location: United States > California > California Desert > Palm Springs
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Palm Springs
#12 Business Hotel in Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Caliente Tropics Resort 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Caliente Tropics Hotel Palm Springs
Caliente Tropics Palm Springs

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