First I want to say that Mike and Suzy are lovely hosts. My problem with this hotel is that the name and the website set up expectations that this place can never live up to for a variety of reasons.
We stayed at Posh over the weekend before Christmas. I was excited to stay here because the pictures and descriptions of the hotel looked fantastic. We arrived at about 8 friday night, picking up Thai food on the way to eat in our room. Staying at a place called Posh, I wrongly assumed that there would be two chairs and a table in our room since that is the minimum I would expect at a Holiday Inn. No such luck. They wouldn't have fit.
We couldn't eat outside because it was too cold, so we pulled in a couple of deck chairs and a table into the small space between the bed and the door. The table was extremely wobbly, barely serviceable, but we made do. Dinner was a balancing act. The room was decorated nicely, but there were some gaping deviations from what I would call "Posh". The coffee maker didn't fit on the side of the counter where the plug was, so in order to make coffee, you had to drape the cord in the sink. The clock radio was identical to the $10 cheap plastic one that I had bought in college. The only heater in the room blew in my face when I laid in bed. The complimentary jar of candy was half filled with M & M's but then had been topped off with Skittles as if a guest had eaten half the jar and the housekeeper had just topped it off with whatever was on hand. I can't imagine any other way it got that way, which kind of skeeved me out. The pool wasn't heated. Also, as was mentioned, the room was exceedingly small with one luggage rack, which is fine if that is what you are expecting, but I was expecting Posh so I was disappointed with luggage on the floor.
Breakfast is included, which is a nice treat. However, instead of just frying up some eggs, Suzy made a complicated and elaborate breakfasts for us. She must have spent hours and her effort was appreciated. But in the end, the egg souffle was not cooked through which worried me, and the bananas fosters pancakes the next day didn't go over well with my boyfriend. Since there are no breakfast choices except for what kind of juice you want, perhaps something simpler would appeal to a wider audience. And the juices are canned or bottled, not freshly made.
Like I said, these folks are great people, but they aren't running a five star Posh establishment and I think the mismatch between the name and the experience sets up an uncomfortable dynamic. Yes we were there on a groupon, and we only paid $125 a night, so I would say that got our money's worth, but not a lot more.
Like I said, the innkeepers are great folks and they try hard to make this place great, but I think with the room sizes what they are, an unheated pool, and the natural limitations that this place has, setting expectations appropriately would go a long way towards making for happy customers.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I am terribly sorry that you were unhappy with your stay. We do not strive to be a Holiday Inn nor do we want to be. We are a small boutique Hotel with a great Art Deco vibe. Yes, our rooms are small but beautifully appointed and clean.
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If your eggs were not done in accordance to your liking I would have appreciated you letting me know so we could have addressed it. All we heard from you over the course of your stay was how wonderful it was and how much you were enjoying it.
I will say it again, we are unable to please everyone no matter how hard we try. If I din't serve elaboraate breakfasts it would come back as boring. I will tell you we rarely get bad reviews at all , and almost never regarding our food. So once again. I am sorry fopr your dissapointment.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.