This was our 4th stay this year and the Renaissance Palm Springs simply is the very best. From the prompt check-in, always with warm greetings from the doorman, the airport shuttle drivers and the front desk personnel. Even a few words of welcome from the General Manager Mr. Greenwood. How ever front desk manager Aaron Alexandar really stands out as the real source of hospitality at this fine property. Warm, welcoming, and professional, with the deepest desire to please the guests. Do order room service as we did often, always delivered in 30 min or less and always perfectly presented with fresh flowers. The pool as always is beautiful and the thickly padded lounge chairs are always welcoming. The bar and pool attendant staff, that we have gotten to know, are always at hand to offer something to keep you cool in the beautiful desert sun. About Date Restaurant, as we travel often, hotel restaurants while they can be quite good rarely wow anyone, well this hotel restaurant rates very high with us. The food is always fresh and delicious and beautifully presented. We even tried the buffet twice this trip, and we are not big fans of buffets, but we loved the fresh offerings with a wide variety to please anyone's tastes. In short look no further. This property offers a great location with only a 5 minute comfortable walk to downtown, a complimentary shuttle to any restaurant you want for dinner, stunning views (get a room facing the west) and very comfortable rooms with excellent bedding, excellent on site dining, combined with probably the finest staff we have ever encountered at a resort. Return often as we do, due to the staff, it just keeps getting better and better. Thank you Mr. Greenwood (General Manager) and especially Mr. Alexander (Front desk Manager) , under your guidance, it's no wonder this resort is a favorite of celebrities, dignitaries and our grateful family. We can't wait to see you December.
- Official Description (provided by the hotel):
- Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more less
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