Well; my name is Mark Winn; and my wife Kerry Winn and I not only love the Palm Springs Coachella Valley desert area for all the amenities it offers not only its residents but as important its visitors there year round. Now we have stayed during our many sojourns, trips there shall I say; at several different hotels/ resorts; from the Hilton Garden Inn in Rancho Mirage, to the villas in Palm Desert.... however we initially had not stayed in any of the hotels in Palm Springs proper shall I say as well. Until.... and this is the big one until... just two years ago; after a transition occurred at 888 East Tahquitz rd. what formerly had been a Wyndam property, in my understanding, was taken over by Marriot and became a Renaissance hotel.... Now I studied Italian literature in college and I know the Renaissance period in Italy was a re-birth.. of art, culture, literature etc.. so for Marriot to take the property over and become a Renaissance brand of their hotels in my opinion, the name and brand choice were a perfect fit.
And this hotel; which incidentally is just minutes from the heart of downtown Palm Springs is just incredible! It begins with its very eye appealing re-design, renovation from its former Wyndam days to its current very much eye appealing exterior layout. The entrance to the hotel is totally accessible off of East Tahquitz rd. and the lot is huge as well. The hotel itself is approximately 5 stories high and many of the rooms/ suites face the huge and most beautiful swimming pool and many if not most have really lovely balconies as well. But of course an exterior hotel/ resort does not a great vacation/getaway experience make without the staff/people and service with which they provide. This past weekend marked my wife and our third stay there. and during our prior visits; this time I noticed particularly a change in staff. And this is also particularly for the good and higher evolvement of the resort. The service; from our check in, to breakfast two days in a row in the really magnificently beautiful DATE restaurant there were just outstanding!!! And staff members actually smile and say hello rather than you speaking to them first and then they speak!! Unbelievable!! And my wife and high have done some living in our lives prior to being married and we both have experienced service with a scowl!! Well, that is noticeably absent here!! And the food, in the restaurant, and the drinks in the bar are just great too!!
In conclusion; I forgot to mention the fact that this hotel is also literally; especially since it is situated near downtown Palm Springs; is nestled quite close to what is known as the San Jacinto moutains. And for me.. mountains... add an air of peace and tranquility..... and trust me.... if that happens to be some of what you want and desire especially in a Palm Springs-Coachella Valley resort getaway... yet close as well to the nightlife of downtown.... the Renaissance... offers it.
Sincerely, Mark A. Winn
Most rooms which face south toward the swimming pool and the San Jacinto Mts. ergo Downtown Palm Spr...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Mr. Winn,
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Thank you so much for taking the time to submit your review on Tripadvisor. WOW! Thank you for your wonderful accolades. As a Marriott, we always want to be sure that we go above and beyond in every aspect of the guests stay. I am thrilled that our staff are true examples of our spirit to serve our guests.
Thank you so much for taking the time to share your experience at our hotel and our staff. I am so happy that you saw that we all love what we do.
We look forward to you returning soon to Palm Springs!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.