We’ve been coming to Palm Springs for several years for quick weekend getaways. Being a loyal Marriott Elite member, we usually stay in Palm Desert or Indian Wells at the JW Marriott or the Renaissance Esmeralda. On this trip, we decided to give the Renaissance Palm Springs a try.
The biggest plus for staying at the Renaissance Palm Springs is that you don’t need to rent a car. Their shuttle will pick you up and drop you off at the airport and take you to just about anywhere you need to go in the Palm Springs area during your stay. A driver is usually available on a moment’s notice but even if they’re out it’s never more than a 10 minute wait before you’re on your way. In many cases you don’t even need to take the shuttle. Downtown Palm Springs is only a ten minute walk from the hotel with all of the restaurants, bars and shopping located on Palm Canyon Drive. The famous Sherman’s Deli and Bakery is only a five minute walk and is located on the same street as the hotel as is the Spa Casino if you’re looking for some gambling action.
The hotel and grounds are in great condition having been remodeled just a couple of years ago. Every staff member we encountered from the shuttle drivers, front desk staff, bar and wait staff, etc., couldn’t have been friendlier or more helpful. Check in was quick and even though we arrived early, our room was ready (we were upgraded to a Jr. Suite with a pool/mountain view).
If hotel had any shortcomings at all, it may have been with the guestroom. As beautiful as the rest of the hotel is, the room was a bit stark. You enter into the living room area that has a sofa, chair, table and desk along with a flat screen TV. There’s a short connecting hallway to the bedroom with the bathroom on the right with a single sink and a tub/shower combination. While all the furnishings appeared to be new, you just get the feeling that you are in a 30 year old hotel room. The old style stucco walls and ceiling, small bathroom and lack of quality lighting did not give the same inviting feel you had when in the other areas of the hotel. Remodeling the bathroom and putting up some wall décor, crown molding, etc., would be a big improvement to bringing the rooms up to the same quality standard as the rest of the hotel.
The other odd thing we noticed was that there are absolutely no drawers in any of the cabinets or closet to store your clothes. There were a couple of shelves under the two flat screen TV’s but that was it.
The room, while not visually appealing, was comfortable, very clean and functional with a nice view of the pool and mountains from the balcony outside the bedroom.
The rest of the hotel was wonderful. There’s a large pool area, lobby bar with indoor/outdoor seating along with a great fire pit. The restaurant also has indoor and outdoor seating. If you’re a Marriott Elite member, you’re provided with breakfast each morning since the hotel does not have a concierge lounge. They have an excellent breakfast buffet and there’s nothing nicer than to eat out on the patio on a cool sunny morning (at least in November anyway).
You certainly won’t be disappointed staying at the Renaissance Palm Springs. Even the slight disappointment with the guestrooms wouldn’t deter me from staying here again in the future.
Try for a room on one of the top two floors facing the pool and mountains with a bacony. these have...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your detailed review of our hotel and services and for sharing your thoughts. We are glad that the Renaissance Palm Springs was your choice for your lodging needs while in Palm Springs. We will celebrate your comments with our staff.
Report response as inappropriate
Thank you again and we do look forward to your return.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.