The first day, I opened the cabinet and there was a bug on the plate. A night or two later, we saw flying roaches on the floor and ceilings. They were very huge. We went to the office and there was a phone outside that you can pick up in order to call the manager, they said that they would call back and help us with the situation. It was 12:45am when I called. We waited outside and finally at 1:40am we decided to go back into the room to try to kill the bugs ourselves. At around 2:30 the manager finally called us back and moved us to another room. She stated that they only have beattles and not roaches. We went into the room and we immediately saw three spiders. Two in the room and one next to the air conditioner. When I woke up in the morning, there were two more big black bugs crawling on the floor. We smacked it a couple of times and it was still alive. I went to the manager & asked for the refund back because I still had 3 days left until check out date and she said it wasn't possible because I had timeshare. I told her I will call timeshare and see what they can do and left for breakfast. Instead, she checked me out without my permission. When I got back there at 2pm she wasnt there. The lobby was closed. I went back into the room & went back to the office at 3, she started yelling at me for going into the room because she already checked me out. I never asked her to check me out and she did and then yelled at me. She was very rude. Also, I even have pics of the bugs to prove it
- Also Known As:
- Azure Sky Hotel Palm Springs
- Azure Sky Hotel
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Travelocity, Booking.com, Orbitz, Expedia and Hotels.com so you can book your Azure Sky Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.