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“close to perfect for the price” 5 of 5 stars
Review of The Chase Hotel of Palm Springs

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The Chase Hotel of Palm Springs
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200 W Arenas Rd, Palm Springs, CA 92262   |  
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Ranked #20 of 70 Hotels in Palm Springs
Seattle
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“close to perfect for the price”
5 of 5 stars Reviewed January 13, 2013

Just came back to Seattle from a nine day stay at the Chase. I hesitated writing this review because I don't want more people to know about it because it is already difficult to get a room. Suffice it to say, for the room rate (which is modest) it is a huge bargain. It is clean, staff friendly and helpful, nice pool and garden, and close to everything. Planning on going back next January/February for two to three weeks if we can get in.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Manitoba
Top Contributor
63 reviews 63 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
108 helpful votes 108 helpful votes
2 of 5 stars Reviewed December 23, 2012

The initial impression was great, the lobby and morning continental breakfast looked most appealing, although having said that the shrubbery outside appeared to need some immediate care. This observation, and the fact that the pool area vegetation was in a sad state of care ought to have been somewhat of a red flag. The staff however are quite jovial and wish to accommodate.

BUT, on entering the assigned room I immediately noted the carpets as being in need of a cleaning, the patio/balcony also could have used a washing down. The bathroom area was quite acceptable, the towels and complimentary soaps et cetera were all laid out nicely. As always a check was made of the soft furnishings, sadly dead insects were found embedded in some of these areas, the appearance of these might have been the dreaded "b" bug. Poor sound insulation from on-going street noise makes this a problematic issue for those who wish to take an afternoon siesta or enjoy a peaceful night,

I could not recommend this boutique hotel until some significant changes are made.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
54 reviews 54 reviews
54 hotel reviews
Reviews in 30 cities Reviews in 30 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed December 18, 2012

There are not enough superlatives to describe this hotel, our Palm Springs "home". The rooms are spotless with lovely decor, the staff is always upbeat and friendly, the cookies are delicious and the guests are always an interesting group of people. And its located in the tennis district for easy access to downtown.

Of course we'll be back. The best lodging experience in Palm Springs by far.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 12, 2012

We stayed here on the recommendation of a family friend. We booked late for the Veteran's Day weekend and were in the worst room in the hotel, called the "Dungeon", although it was far from bad. It is off by itself in an area that has no view of the courtyard, which is too bad because the courtyard is very attractive. The price of the room, with all the fees was $120 per night on a holiday weekend! A bargain! Very centrally located in downtown Palm Springs, you can walk to everything in just a few blocks. The morning continental breakfast was great with pastries and lots of fresh fruit. Plus the afternoon cookies were wonderful. I cannot say enough about the front desk staff, which I think are the owners. They definitely go out of their way to make you feel welcome. We will be back.

Room Tip: Any room except the "Dungeon" if you can avoid it. Still worth staying their if it is the...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Our family of five were travelling through California and were fortunate to spend a Friday night at The Chase. I had specifically booked this hotel as Reviews suggested a glimpse of the Palm Springs of days gone by and upon check in the mid century vibe did not disappoint. Check in was friendly and efficient and we were directed to a room with a kitchenette on the second floor overlooking the pool. What a lovely room! Gorgeous neutral colour scheme and sunshine pouring in made it feel warm and relaxed and the room was very spacious, allowing our three children to spread out comfortably. The grounds were beautiful and very well maintained and there was an immediate sense that the owners treat this place as they would their own home - it felt more like an upscale Bed and Breakfast... this feel was further confirmed by the wonderful breakfast offerings the next morning. We were delighted with the selection of freshly baked muffins, bagels, danish pastries and most of all, a large variety of freshly cut fruit. We spent the afternoon poolside and met a number of lovely guests who were obviously staying long term. Our girls are pretty quiet and we felt very comfortable here however, I don't get the impression that rowdy children would be quite so welcome by the regulars. That aside, our experience at The Chase was lovely and has left us wanting to return - next time for a much longer stay!

Stayed October 2012, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2012 via mobile

Refurbished '40s motel only a block away from the action. Great deal at approx $120/n for mid century charm that is owned and operated by locals. Includes continental breakfast and all day homemade cookies! Common areas are superb - great pool area and lounge. Room was just right. Exceptionally helpful and gracious staff. As an additional plug, rent a scooter for a day from the fine gents at Scoot Palm Springs - best way to see the city and superior service too.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 27, 2012

due to taking holidays in arizona its been about 3 years since staying here, it doesnt change, still brilliant, quiet and peaceful, rooms large and airy, beds comfy, housekeeping maria and yuli do a great job, rooms done usually while having breakfast, which consists of juices, tea, coffee, muffins, fruit, cookies,, lovely sat by the pool reading the papers, and the view of the mountains is something to die for, hotel is Right across the road from the village,so no car needed.craig the owner is lovely, such a gentleman,and rick is just the same very outgoing and friendly. Will be back for sure

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chase Hotel of Palm Springs

Address: 200 W Arenas Rd, Palm Springs, CA 92262
Phone Number:
Location: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#2 Best Value Hotel in Palm Springs
#15 Romantic Hotel in Palm Springs
Price Range (Based on Average Rates): $
Number of rooms: 26
Official Description (provided by the hotel):
The Chase Hotel offers a great location, value and style - and captures the true ambiance of Palm Springs like no other property. It's small, friendly and distinctive, nestled between the serene historic Tennis Club District and the vibrant energy and activities found in the downtown village and beautiful Palm Canyon Drive. This renovated gem offers more bang for the buck than just about anyone. ... more   less 
Also Known As:
Chase Hotel Palm Springs
Chase Palm Springs

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